Carly Yamrus
Restaurant General Manager
Charleston,SC
Summary
Highly motivated self-starter; currently enrolled in the Google Professional Certificate in UX Design and self-taught in Figma. Seeking a position that can offer new and exciting challenges while utilizing existing field knowledge and experience in different ways. It is my sincerest intention to absorb as much information as I can about creative processes and collaboration with like minded professionals in the fields of technology and design.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restaurant General Manager
Davidson Hospitality Group
Charleston, SC
10.2021 - Current
- Oversees Food and Beverage restaurant operations at The Mills House Wyndham Grand Hotel
- Responsible for meeting revenue goals, maximizing profit, controlling operation and labor costs.
- Micros POS programming and support, employee education and retention, inter-department collaboration, implementation and enforcement of service and brand standards.
- Verified accurate records and sufficient supplies by conducting regular inventories of beverages, glassware and other materials.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Restaurant General Manager
Wild Dunes Resort, A Destination Hotel By Hyatt
Isle of Palms, SC
03.2021 - 10.2021
- Led departmental pre-opening operations for Oystercatcher Lobby Bar, located inside of Sweetgrass Inn hotel.
- Analyzed variances and implemented corrective actions for labor costs.
- Effectively managed payroll and timekeeping, paperwork for new hires and terminations, and weekly temporary labor using GigPro staffing solution app.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Interacted positively with customers while promoting hotel facilities and services.
Food and Beverage Manager, Doubletree Denver Tech
Stonebridge Companies
Greenwood Village, CO
10.2018 - 03.2020
- Restaurant and banquet operations for a 305 guest rooms property with 24,000 sq. ft of event space
- Achieved highest departmental Associate Opinion Survey (AOS) score of 92%
- Guest satisfaction (SALT) scores consistently above brand in both restaurant and banquets, with restaurant service +10 points above brand standard.
- Ran a 22% beverage cost to a budget of 24% and a 24% labor cost to a budget of 30%.
- Scored 96% on Hilton Quality Assurance audit and 100% on Stonebridge internal audit in 2019.
- Finished at $4.8 million in total revenue for Food and Beverage 2019.
Hotel Opening Manager, Courtyard by Marriott
Stonebridge Companies
Aurora, CO
04.2018 - 10.2018
- Marriott Charter Member
- Led departmental pre-opening operations to include: initial supply and equipment order, logistics/kitchen design, account set-up for all food and beverage suppliers and distributors, creation of inventory sheets, order guides and par levels for Bistro 2.0 restaurant concept.
- Ensured compliance with food safety, sanitation, alcohol awareness, Marriott brand standards and Stonebridge Companies QA audit checklists.
- Thoughtfully hired, trained and developed front of house and culinary personnel.
- Responsible for all inventories, receiving and storage, food preparation, menu implementation, end of month administrative paperwork, budgeting, invoices, and payroll.
Food And Beverage Supervisor, Hilton Garden Inn
Stonebridge Companies
Denver, CO
04.2017 - 04.2018
- Managed and lead front and back of house restaurant, banquet event and temp staff in a full-service hotel environment, including 6,000 square feet of event space, full room service menu, and 136 seat restaurant space
- Consistently ran below 25% labor cost and below 25% beverage cost
- Finished 2017 as top 5% most improved breakfast SALT scores for HGI Americas.
Sales Executive
Native Rank
Denver, CO
03.2015 - 03.2016
- Digital marketing and advertising solutions using Search Engine Optimization, website design, social media advertising, and Google Ad Grants for 501c3 nonprofit organizations.
- Researched and presented targeted industry analysis and business solutions to accounts.
- Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
Newspaper Editor
Wilkes University
Wilkes-Barre, PA
09.2011 - 05.2014
- Worked with photographers, writers, and section editors to produce captivating content.
- Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
- Combined aesthetically sound visual and text elements in Adobe InDesign.
- Conducted editorial meetings with staff members to collaborate and review weekly content ideas.
- Recruited and managed staff writers and guest column features.
Education
Certificate in Hospitality, Tourism And Events - Hospitality Management
Metropolitan State University of Denver
Denver, COBachelor of Arts - Communications Studies/Marketing
Wilkes University
Wilkes-Barre, PASkills
- Relationship building and retention
- Collaboration
- System design and implementation
- Communication
- Drive to succeed
- Dedication to personal and professional growth
Certification
Coursera - Google Professional Certification in UX Design
Timeline
Coursera - Google Professional Certification in UX Design
09-2022
Restaurant General Manager
Davidson Hospitality Group
10.2021 - Current
Restaurant General Manager
Wild Dunes Resort, A Destination Hotel By Hyatt
03.2021 - 10.2021
Food and Beverage Manager, Doubletree Denver Tech
Stonebridge Companies
10.2018 - 03.2020
Hotel Opening Manager, Courtyard by Marriott
Stonebridge Companies
04.2018 - 10.2018
Food And Beverage Supervisor, Hilton Garden Inn
Stonebridge Companies
04.2017 - 04.2018
Sales Executive
Native Rank
03.2015 - 03.2016
Newspaper Editor
Wilkes University
09.2011 - 05.2014
Certificate in Hospitality, Tourism And Events - Hospitality Management
Metropolitan State University of Denver
Bachelor of Arts - Communications Studies/Marketing
Wilkes University
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