Personable and energetic customer service representative committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
4
4
years of professional experience
Work History
Tag and Title Clerk
Maxwell Motors LLC
11.2024 - Current
Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
Hair Stylist Assistant
Mai Salon
05.2023 - 11.2024
Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Sales Associate
Conn's Home Plus
01.2023 - 10.2023
Selected correct products based on customer needs, product specifications and applicable regulations.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Attended monthly sales meetings and quarterly sales trainings.
Hostess
O'Charley's
02.2022 - 01.2023
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.