Carman Stauffer
Virginia Beach,VA
Summary
I am a dedicated server with exceptional customer service skills and a strong work ethic. I have a proven ability to engage guests and memorize menus, creating unforgettable dining experiences.
I excel at managing tables and delivering outstanding service, even in fast-paced environments. My excellent communication skills enable me to collaborate effectively with team members and cultivate a welcoming atmosphere. I consistently uphold high standards of cleanliness and efficiency, ensuring a positive dining experience for every patron.
Overview
6
6
years of professional experience
Work History
Server
Shorebreak Pizza & Taphouse
Virginia Beach, VA
10.2025 - Current
- Facilitated seamless dining experiences through attentive service in a high-energy restaurant.
- Assisted with menu knowledge to enhance guest experience and satisfaction.
- Managed accurate order processing through point-of-sale system to ensure timely service delivery.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Typically handles events with up to 100 guests, working with other staff to ensure timely processing of orders.
Barista
Starbucks
Virginia Beach, VA
10.2024 - 12.2025
- Operated in a fast-paced environment, handling 40-50 orders every 30 minutes while ensuring the highest quality of beverages.Executed beverage preparation with precision, following established recipes and protocols to deliver exceptional quality.
- Provided exceptional customer service, ensuring positive experiences and resolving inquiries effectively.
- Operated espresso machines and other equipment proficiently to maintain workflow efficiency.
- Maintained orderly and sanitary workstations to support compliance with health and safety regulations.
- Maintained a fast-paced environment, often working on 40-50 orders every 30 minutes while ensuring the highest quality beverages
Server
Longhorn Steakhouse
Selinsgrove, PA
08.2023 - 02.2025
- Resolved customer inquiries and complaints effectively, ensuring positive dining experiences.
- Provided prompt service of food and beverages to enhance the dining experience and meet customer expectations.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Restaurant Manager
Marzoni's Brick Oven & Brewing Company
State College
01.2023 - 09.2023
- Successfully conducted interviews, selected, trained, and managed a team of up to 100 staff members, ensuring the effective establishment of a fully operational new team.
- Oversaw daily restaurant operations, ensuring adherence to quality standards and customer satisfaction.
- Trained and mentored staff on service excellence and operational procedures.
- Implemented inventory management systems to streamline ordering and reduce waste.
- Developed and enforced health and safety protocols to maintain compliance with regulations.
- Coordinated staff schedules to optimize coverage during peak hours while managing labor costs effectively.
- Led team meetings to foster communication, address concerns, and promote a positive work environment.
Bartender
Marzoni's Brick Oven & Brewing Company
Selinsgrove, PA
08.2020 - 01.2023
- Crafted innovative cocktails and drinks, enhancing customer experience and satisfaction.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Trained new bartenders on techniques, menu knowledge, and customer service standards.
- Developed efficient workflows to improve drink preparation speed during peak hours.
Education
Cellular And Molecular Biology
Arizona State University
Tempe, AZ05-2029
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Menu memorization
- Team collaboration
- Customer service
- Suggestive selling
Timeline
Server
Shorebreak Pizza & Taphouse
10.2025 - Current
Barista
Starbucks
10.2024 - 12.2025
Server
Longhorn Steakhouse
08.2023 - 02.2025
Restaurant Manager
Marzoni's Brick Oven & Brewing Company
01.2023 - 09.2023
Bartender
Marzoni's Brick Oven & Brewing Company
08.2020 - 01.2023
Cellular And Molecular Biology
Arizona State University