CarMeecia McMillan
Minneapolis,MN
Summary
Friendly and energetic Paraprofessional with expertise in assisting teachers in public classrooms. Motivated to help students learn and be happy, healthy and well-behaved. Calm and effective at mediating student conflicts.
Overview
10
10
years of professional experience
Work History
Guest Service Representative
Target Corporation
Brooklyn Park, MN
01.2024 - Current
- Handled customer complaints professionally and efficiently.
- Processed returns and exchanges according to company policy.
- Provided excellent customer service at all times.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Answered inbound calls, chats and emails to facilitate customer service.
Daycare Assistant Teacher
3r's Early Childhood Learning Center
Brooklyn, MN
01.2020 - 01.2023
- Assisted in developing and implementing age-appropriate activities for children to learn new skills.
- Monitored children's behavior, providing guidance and direction when necessary.
- Provided a safe, secure and nurturing environment for the children.
- Observed each child's performance during activities and documented progress in order to plan future instruction accordingly.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
- Developed positive relationships with families by communicating regularly about their child's progress.
- Provided individual attention to each child based on their needs using appropriate behavior management techniques.
Educational Support Professional
North Education Center
New Hope, MN
01.2017 - 01.2020
- Provided support to teachers, administrators, and other school personnel in order to ensure a safe learning environment.
- Collaborated with teachers to develop strategies for teaching challenging material to students.
- Monitored student behavior and provided appropriate interventions when needed.
- Participated in staff meetings to provide input on educational policies and procedures.
- Developed relationships with community resources that could be used by students or families.
- Observed student performance and recorded academic and attendance.
Patient Access Representative
M Health Fairview
Minneapolis, MN
01.2015 - 01.2017
- Greeted patients and visitors in a courteous and professional manner.
- Processed insurance verifications and authorizations to ensure coverage of services.
- Verified demographics and insurance information to register patients in computer system.
- Collected co-pays and other payments from patients at time of service.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
Education
High School Diploma -
Patrick Henry High School
Minneapolis02-2013
Some College (No Degree) - General Studies
Minneapolis Community And Technical College
MinneapolisSkills
- Computer skills
- Special education support
- Behavior management
- Teacher support and collaboration
- Verbal and written communication
- Organizational skills
- De-escalation skills
Accomplishments
- Employee of the month.
Timeline
Guest Service Representative
Target Corporation
01.2024 - Current
Daycare Assistant Teacher
3r's Early Childhood Learning Center
01.2020 - 01.2023
Educational Support Professional
North Education Center
01.2017 - 01.2020
Patient Access Representative
M Health Fairview
01.2015 - 01.2017
High School Diploma -
Patrick Henry High School
Some College (No Degree) - General Studies
Minneapolis Community And Technical College
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