Carmela "Denise" Sprick
New Haven,MO
Summary
Goal-orientated professional versatile in many fields, including, but not limited to, banking, sales, finance, and insurance. Vast experience in commercial lending and mortgage processing with strong analytical skills. Provides outstanding organizational and time management skills. Core competencies include effective communication, organization, time management, remote work skills, creative problem solving, rapport building and customer service excellence.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
20th Circuit Judicial Court
Union, MO
01.2023 - Current
- Utilizes electronic filing systems to maintain up-to-date records and documentation.
- Answers phone calls and emails to provide information, resulting in effective business correspondence.
- Enters data into spreadsheets using Microsoft Excel or other similar programs.
- Organizes and maintains filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handles confidential documents in an organized fashion according to established protocol.
- Processes invoices for payment using accounting software applications.
Insurance Agent
Bailey Insurance Agency
Union, MO
12.2022 - 01.2023
- Assisted clients in selecting appropriate insurance policies based on needs.
- Educated clients on coverage options and policy details.
Remote Contractor for Veteran Administration
Signature Performance
Remote, MO
06.2022 - 11.2022
- Answered all questions regarding claims, eligibility, rejection notices, etc. for clients and providers.
- Documented transaction activity with attention to detail and accuracy.
- Retained knowledge of insurance benefits and policies.
Loan Officer
KForce Technologies/Brillient Corp. for SBA
Remote, MO
04.2020 - 05.2022
- Obtained and ensured accuracy of information, following up with borrower for additional information if needed.
- Calculated debt to income rations, cash flow analysis, and ability to repay analysis using financial information such as tax returns, profit and lost statements, and personal financial statements as needed.
- Served as Team Leader for 13 team members: Provided additional training for the group and one-on-one activities. Reviewed, tracked and reported team productivity.
Education
Some College (No Degree) - Business Administration and Management
Three Rivers Community College
Poplar BluffHigh School Diploma -
Poplar Bluff Senior High School
Poplar BluffSkills
- Electronic filing and data entry
- Invoicing and document management
- Insurance processing
- Customer relationship management
- invoicing processes
- customer relationship management
- accounting software usage
- remote communication
- team leadership
- attention to detail
- effective communication
- problem solving
- confidentiality assurance
- administrative support
- Spreadsheets
- Bookkeeping
- Highly organized
Timeline
Administrative Assistant
20th Circuit Judicial Court
01.2023 - Current
Insurance Agent
Bailey Insurance Agency
12.2022 - 01.2023
Remote Contractor for Veteran Administration
Signature Performance
06.2022 - 11.2022
Loan Officer
KForce Technologies/Brillient Corp. for SBA
04.2020 - 05.2022
Some College (No Degree) - Business Administration and Management
Three Rivers Community College
High School Diploma -
Poplar Bluff Senior High School