CARMELISA GRANDISON
West Hartford,Ct
Summary
Caring social studies teacher well-versed in mentoring and tutoring students to promote academic success. Adept at creating effective lesson plans to help students master the material. Detail-oriented and insightful with several years' expertise in secondary education.
Overview
14
14
years of professional experience
Work History
Patient Care Representative
Jewish Family Services of Greater Hartford
Bloomfield, CT
04.2024 - Current
- Provided companionship to patients by engaging in conversation, reading aloud, playing games, and going for walks.
- Observed and reported changes in patient's physical or mental condition to supervisor.
- Helped with daily living activities such as bathing, dressing, grooming and toileting.
- Performed light housekeeping tasks such as changing linens, tidying rooms and restocking shelves with medical supplies.
Senior Customer Service Representative
JetBlue Airlines
Kingston, Kingston
11.2015 - 12.2017
- Resolved escalated customer complaints in a timely manner.
- Ensured compliance with applicable laws and regulations related to customer service.
- Handled difficult situations with tact, diplomacy, and professionalism.
Teacher in History & Social Studies
Norman Gardens All Age
Kingston, Kingston
09.2011 - 06.2014
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Provided individualized instruction to meet the needs of all students.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Maintained a safe and orderly learning environment for all students.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Utilized technology-based learning tools to enhance classroom instruction.
Senior Accountant
Ingram & Ingram Accounting Services
May Pen, Clarendon
11.2010 - 08.2013
- Maintained detailed records of account transactions, including invoices, payments, and journal entries.
- Analyzed general ledger accounts for accuracy and completeness on a regular basis.
- Provided support to internal and external auditors during the annual audit process.
Education
Certificate - Sterile Processing Technology
Asnuntuck Community College
Enfield, CT02-2024
Certification,State License - Child Development
Atlas Child Development Training
Middletown, CT10-2022
Bachelor of Education - History & Social Studies
The University of The West Indies
Mona, Kingston, Jamaica06-2014
Skills
- Student Engagement
- Classroom Instruction
- Curriculum Implementation
- Testing and grading
- Standardized testing techniques
- Curriculum Development
- Child Development
- Student evaluations
- Student-Centered Learning
Timeline
Patient Care Representative
Jewish Family Services of Greater Hartford
04.2024 - Current
Senior Customer Service Representative
JetBlue Airlines
11.2015 - 12.2017
Teacher in History & Social Studies
Norman Gardens All Age
09.2011 - 06.2014
Senior Accountant
Ingram & Ingram Accounting Services
11.2010 - 08.2013
Certificate - Sterile Processing Technology
Asnuntuck Community College
Certification,State License - Child Development
Atlas Child Development Training
Bachelor of Education - History & Social Studies
The University of The West Indies
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