Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carmella Chosa

Acoma Pueblo,NM

Summary

Experienced in managing databases and prioritizing tasks to achieve service objectives efficiently. I am highly motivated and eager to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Working with WIOA Program for 3 years enhanced my knowledge of workplace settings and professionalism. Working at the Tribal courts, I learned about the tribal court system and learned most of my office skills from this job. Working with the police department was no different, and I learned how to file papers and communicate with my peers. Working with the fire department, it put me on my career path, which is becoming an Emergency Medical Technician. I learned so much from this internship, and I plan on putting this knowledge in any workplace setting.

Overview

1
1
Certification
3
3
years of professional experience

Work History

Server

Sky City Huwaka Resturant
Acoma Pueblo, New Mexico
01.2026 - Current
  • Kept dining area clean and organized throughout shifts.
  • Worked with kitchen staff to support timely food service and proper presentation.
  • Resolved customer concerns promptly to maintain satisfaction during visits.
  • Processed cash payments and handled tips according to restaurant policy.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Assisted in training new servers.
  • Stayed informed about daily specials, new menu items, and promotions.

Assistance Emergency Management

Acoma Fire Department
Acoma Pueblo, New Mexico
06.2025 - 08.2025
  • Completed day-to-day duties accurately and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Updated and maintained databases with current information.

Administrative Assistant

Acoma Police Department
Acoma Pueblo, New Mexico
06.2024 - 08.2024
  • Maintained filing systems and organized office documents effectively.
  • Handled incoming calls and directed inquiries to appropriate departments.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.

Receptionist

Acoma Tribal Courts
Acoma Pueblo, New Mexico
06.2023 - 08.2023
  • Greeted visitors warmly and directed them to appropriate departments.
  • Managed incoming calls and routed them to relevant personnel efficiently.
  • Maintained an organized reception area for a professional appearance.
  • Processed mail and packages, ensuring timely distribution within the office.
  • Assisted with administrative tasks, including data entry and filing documents.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Greeted visitors and provided them with assistance.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Processed payments and updated accounts to reflect balance changes.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Sorted incoming mail and directed it to the correct personnel each day.

Education

High School Diploma -

Santa Fe Indian School
Santa Fe, NM
05-2025

Skills

  • Customer service
  • Office administration
  • Database management
  • Document organization
  • Task prioritization
  • Communication skills
  • Time management
  • Safe food handling procedures
  • Good conversationalist
  • Multitasking Abilities
  • Professional attitude

Certification

  • IS-700.b: An Introduction to the National Incident Management System
  • IS-100. c: Introduction to Incident Command

Timeline

Server

Sky City Huwaka Resturant
01.2026 - Current

Assistance Emergency Management

Acoma Fire Department
06.2025 - 08.2025

Administrative Assistant

Acoma Police Department
06.2024 - 08.2024

Receptionist

Acoma Tribal Courts
06.2023 - 08.2023

High School Diploma -

Santa Fe Indian School
Carmella Chosa