Dynamic Insurance Specialist with proven expertise at Wakefield & Associates Inc. in managing claims and enhancing accounts receivable processes. Skilled in policy analysis and regulatory compliance, I excel in documentation and negotiation, driving efficiency and accuracy in financial planning. Committed to delivering exceptional results and fostering strong client relationships.
Supervised management of accounts receivable and collections operations. Reports- Collection forecast- accounts receivable- credit and adjustments- billing- insurance follow up and appeals. Managed a high dollar queue, with positive results and turn around time.
Developed proficiency in Navinet, Availity, Cerner, Citrix, Epic, and Athena.
Graduated 98%
Successfully managed a portfolio of 350k to over 2 million high dollar accounts. Managed to reverse denials to a positive return. Worked closely with the management team for the future forecast in revenue. Experience in managing staff- of 25 employees and managed annual reviews.