Carmen Baca
Wichita,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Office Manager
Henry Pork LLC
10.2022 - 11.2023
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Customer Service Representative
TCS. TATA Consultancy Services
04.2020 - 03.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes.
National Credit Manager
Mexican Federal Goverment.
11.2015 - 02.2020
- Enhanced credit management processes by implementing efficient risk assessment strategies and tools.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Conducted regular account reviews, identifying potential risks and taking appropriate action to prevent losses.
Education
Master of Business - Corporate Finance
National Autonomous University of Mexico
Mexico12.2020
BBA - Economics
Autonomous University of Chapingo.
Mexico07.2015
Academic Internship -
Turku University
Finland12.2014
Academic Internship -
State University of Campinas
Brazil06.2014
Skills
- Adaptability
- Material Handling
- Time Management
- Physical Stamina
- Attention to Detail
- Compliance Monitoring
- Manual Dexterity
- Customer Service
- Database Administration
- Bilingual
Timeline
Office Manager
Henry Pork LLC
10.2022 - 11.2023
Customer Service Representative
TCS. TATA Consultancy Services
04.2020 - 03.2021
National Credit Manager
Mexican Federal Goverment.
11.2015 - 02.2020
Master of Business - Corporate Finance
National Autonomous University of Mexico
BBA - Economics
Autonomous University of Chapingo.
Academic Internship -
Turku University
Academic Internship -
State University of Campinas
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