Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carmen Barcala

Estero,FL

Summary

Proven track record in driving revenue growth and building strong customer relationships at Dart Container Corporation. Skilled in effective negotiation and customer service, adept at leveraging Microsoft Suite for enhanced productivity. Demonstrates exceptional teamwork and adaptability, ensuring client satisfaction and loyalty through excellent communication and problem-solving abilities. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

15
15
years of professional experience

Work History

District Sales Representative

Dart Container Corporation
11.2017 - 09.2024
  • Established long-term partnerships with local businesses, creating valuable relationships though excellent customer service.
  • Leveraged top-notch negotiation abilities to drive revenue growth.
  • Enhanced product knowledge across business partners through regular training sessions and product demonstrations.
  • Documented all interactions in sales force and Microsoft Suite
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Account Manager/Operations RSR

Nestle USA
09.2009 - 09.2017
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Ensuring timely communication and effective problem resolution.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.
  • Cultivated long-term with key accounts, fostering trust and loyalty.
  • Streamlined internal processes for better efficiency in account management tasks.
  • Leveraged CRM tools to maintain accurate records of client interactions and transactions.

Education

High School Diploma -

Miami High School
Miami, FL

Skills

Customer Relationship Building

Effective negotiation

Territory Management

Teamwork and Collaboration

Problem-Solving

Time Management

Attention to Detail

Problem-solving abilities

Reliability

Excellent Communication

Customer Service

Organizational Skills

Active Listening

Adaptability and Flexibility

Self Motivation

Microsoft Suite

Bilingual (English, Spanish)

Languages

Spanish
Native or Bilingual

Timeline

District Sales Representative

Dart Container Corporation
11.2017 - 09.2024

Account Manager/Operations RSR

Nestle USA
09.2009 - 09.2017

High School Diploma -

Miami High School

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Carmen Barcala