Carmen Black
Shoreacres ,TX
Summary
Competent Accounts Receivable Specialist bringing 9 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Accounts Receivable Specialist
Oil And Natural Gas Corporation
Pasadena, TX
02.2015 - Current
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Monitored accounts to verify compliance with payment terms and schedules.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
- Matched purchase orders with invoices and recorded necessary information.
- Inspected account books and recorded transactions.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Improved customer satisfaction by providing prompt, courteous service when addressing billing concerns or inquiries.
- Strengthened relationships with clients by maintaining open communication channels regarding invoicing and payment schedules.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Veterinary Technician
Angel Animal Hospital
Pasadena, TX
04.2012 - 02.2015
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Performed fecal examinations, urinalysis and bloodwork.
- Assisted veterinarians with radiographs and ultrasounds.
Education
No Degree - General Studies
San Jacinto College District
Pasadena, TXHigh School Diploma -
Deer Park High School
Deer Park, TX06.2009
Skills
- Microsoft Excel
- Accounts Receivable
- Accurate payment posting
- Aging reports analysis
- Payment Negotiations
- Customer service support
- Strong client relations skills
- Credit management
- Bookkeeping Support
- Handling Confidential Materials
- Bill Payment and Recordkeeping
- Payroll Preparation and Processing
- Vendor relationships
- Compliance Software
- Purchase Orders
- Invoice Preparation
- Attention to Detail
Timeline
Accounts Receivable Specialist
Oil And Natural Gas Corporation
02.2015 - Current
Veterinary Technician
Angel Animal Hospital
04.2012 - 02.2015
No Degree - General Studies
San Jacinto College District
High School Diploma -
Deer Park High School