Carmen Casiano

Supporting branch with verifications of employments, requesting evidence of insurance, mortgage payoff statements, condominiums documents, title documents, tax transcripts, and other general documentations needed.

• Worked with other departmental staff to answer questions and resolve problems.

• Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
• Prepared documents for underwriting by verifying client income, credit reports and other information.
• Processed loans within various departments to achieve timely, accurate and fair proceedings.
• Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.

• Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
• Worked with Loan Officer to create application profile in system and review key information at various stages within process.
• Documented borrower's information in loan processing system and resolved any discrepancies.
• Assembled important paperwork and disclosures for borrower.

• Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
• Worked with Loan Officer to create application profile in system and review key information at various stages within process.
• Documented borrower's information in loan processing system and resolved any discrepancies.
• Assembled important paperwork and disclosures for borrower.

• Contacted appropriate agencies to complete searches, order records and obtain documents.
• Prepared closing disclosures, post-closing records and disbursements.
• Searched and analyzed real estate records.
• Audited [Type] documents, noted issues and pursued resolutions in order to facilitate [Type] processes.
• Examined and verified [Number] titles weekly.