Madisen Winder
Fullerton,California
Summary
I have a strong history of leading high-performance teams to meet or exceed objectives. I am dedicated and hardworking with an internal drive to deliver excellence. I am a team builder with a strong background in training and team development. I am very motivated to complete tasks in a timely manner using effective communication. I enjoy challenges, learning new skills, and am eager for new opportunities.
Overview
5
5
years of professional experience
Work History
Processing Support Coordinator
Zillow Home Loans
11.2020 - Current
- My role as a processing support coordinator is to assist the closing of the loan in home insurance certification, income information, condo documentation and checking status of active employment
- Extreme time management
- Detailed oriented
- Fast worker
- Learns quickly
- Asked to take on new projects to pilot them
- Great communication
- Great customer service via phone/ email
- Leadership
- High functioning under pressure
- Adapts quickly and learns fast with changing procedures
Operation Support Coordinator III
American Advisors Group
09.2019 - 11.2020
- Duties include indexing tax certs and home titles, calling insurance agents to update current and renewals on home insurance and flood insurance
- Ordering homeowners association documents, and running fraud reports for loans
- Earned reputation for good attendance and hard work
- Consistently one of the top three producers
- Recognized by management for providing exceptional customer service
- Learned Lendforce and document indexer to support office needs
- Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines
- Improved operations by working with team members to find workable solutions
- Comfortable with fast paced work environment
- Learned to perfect multitasking skills without sacrificing quality
Education
Medical Assisting -
North Orange County Regional Occupational Program
Anaheim, CA04.2015
Associate of Arts - Liberal Studies
Fullerton College
Fullerton, CA05.2013
Skills
- Providing customer support
- Special operations capabilities
- Technical support services
- Computer skills
- Team building/training
- Organizational skills
- Data entry
- Communication
- Strong leadership
- High time management skills
- Teachable
Timeline
Processing Support Coordinator
Zillow Home Loans
11.2020 - Current
Operation Support Coordinator III
American Advisors Group
09.2019 - 11.2020
Medical Assisting -
North Orange County Regional Occupational Program
Associate of Arts - Liberal Studies
Fullerton College
Similar Profiles
CARSON WILSONCARSON WILSON
Senior Loan Processor at Zillow Home LoansSenior Loan Processor at Zillow Home Loans
Carl StoryCarl Story
Mortgage Loan Officer at Zillow Home LoansMortgage Loan Officer at Zillow Home Loans
Danielle BiermannDanielle Biermann
VA Eligibility and Entitlement Analyst at Newrez Home Loans (Formally Caliber Home Loans)VA Eligibility and Entitlement Analyst at Newrez Home Loans (Formally Caliber Home Loans)
Christy JonesChristy Jones
Elementary School Teacher at Fullerton School DistrictElementary School Teacher at Fullerton School District
Tamsen DeboisTamsen Debois
Driver / Fast Food, Grocery, Package Delivery at Uber X / Uber EatsDriver / Fast Food, Grocery, Package Delivery at Uber X / Uber Eats