Summary
Overview
Work History
Education
Skills
Timeline
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Madisen Winder

Fullerton,California

Summary

I have a strong history of leading high-performance teams to meet or exceed objectives. I am dedicated and hardworking with an internal drive to deliver excellence. I am a team builder with a strong background in training and team development. I am very motivated to complete tasks in a timely manner using effective communication. I enjoy challenges, learning new skills, and am eager for new opportunities.

Overview

5
5
years of professional experience

Work History

Processing Support Coordinator

Zillow Home Loans
11.2020 - Current
  • My role as a processing support coordinator is to assist the closing of the loan in home insurance certification, income information, condo documentation and checking status of active employment
  • Extreme time management
  • Detailed oriented
  • Fast worker
  • Learns quickly
  • Asked to take on new projects to pilot them
  • Great communication
  • Great customer service via phone/ email
  • Leadership
  • High functioning under pressure
  • Adapts quickly and learns fast with changing procedures

Operation Support Coordinator III

American Advisors Group
09.2019 - 11.2020
  • Duties include indexing tax certs and home titles, calling insurance agents to update current and renewals on home insurance and flood insurance
  • Ordering homeowners association documents, and running fraud reports for loans
  • Earned reputation for good attendance and hard work
  • Consistently one of the top three producers
  • Recognized by management for providing exceptional customer service
  • Learned Lendforce and document indexer to support office needs
  • Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines
  • Improved operations by working with team members to find workable solutions
  • Comfortable with fast paced work environment
  • Learned to perfect multitasking skills without sacrificing quality

Education

Medical Assisting -

North Orange County Regional Occupational Program
Anaheim, CA
04.2015

Associate of Arts - Liberal Studies

Fullerton College
Fullerton, CA
05.2013

Skills

  • Providing customer support
  • Special operations capabilities
  • Technical support services
  • Computer skills
  • Team building/training
  • Organizational skills
  • Data entry
  • Communication
  • Strong leadership
  • High time management skills
  • Teachable

Timeline

Processing Support Coordinator

Zillow Home Loans
11.2020 - Current

Operation Support Coordinator III

American Advisors Group
09.2019 - 11.2020

Medical Assisting -

North Orange County Regional Occupational Program

Associate of Arts - Liberal Studies

Fullerton College

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Madisen Winder