Intake Coordinator
Nevada Health Solutions
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Completed intake assessment forms and filed clients' charts.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Expedited critical cases through close coordination with clinical teams, reducing wait times for essential services.
- Resolved issues related to insurance authorizations or medical necessity quickly, minimizing delays in service provision.
- Ensured regulatory compliance by maintaining up-to-date records and documentation.
- Managed high-volume caseloads efficiently while maintaining strong attention to detail throughout each case''s progression.
- Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Maintained confidentiality and compliance with healthcare regulations, safeguarding patient information.