Carmen Dibbern
Lincoln,NE
Summary
Results-driven professional with extensive experience in verification procedures. Adept at maintaining accuracy and compliance in complex operations. Known for effective teamwork, adaptability, and thoroughness in quality control and data validation.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Patient Financial Specialist
Cancer Partners of Nebraska
Lincoln, NE
05.2025 - Current
- Verified that patients have proper insurance coverage prior to any procedures or appointments scheduling.
- Call insurance companies for information regarding claims and payment.
- Ensure all patient and insurance data is updated monthly and carefully inputted into company's computer system.
- Taking payments, setting up payment plans and helping patients with their bill.
Insurance Verification Specialist
Nebraska Surgery Center
Lincoln, NE
04.2019 - 05.2025
- Verified that patients have the proper insurance coverage prior to any procedures or appointment scheduling.
- Call insurance companies for information regarding policies and payment benefits for patients.
- Ensure that all patient and insurance data is updated regularly and carefully inputted into company's computer system.
- Order supplies and organize office inventory for staff.
- Contact patient's insurance for benefits and for pre authorization for surgery.
- Get authorization for patient's surgery.
- Schedule surgery from Dr offices.
- Take payments and set up payment plans for patients.
Appointments and Billing
University of Nebraska
Lincoln, NE
11.2014 - 12.2019
- Schedule appointments, check patients in and out of appointments.
- Verify demographics and their insurance for billing.
- Putting immunization records in patients' accounts.
- Data entry for zero EOBs for insurance.
- Collecting payments on bills.
- Answering phones, copying, faxing, and filing.
Insurance Verification Specialist
Bryan Medical Center
Lincoln, NE
06.2016 - 04.2019
- I verify patient insurance benefits and authorization information for care managers for patient in the hospital.
- I submit insurance authorizations for sleep tests, radiology procedure, therapy visit, and bariatric surgeries.
- I make sure insurance is put in correctly for billing.
Phlebotomist
Quest Diagnostics
Lincoln, NE
03.2007 - 11.2014
- Prepared specimens for analysis and established proper chronological priorities in testing.
- Identified abnormal test results and referred them to the clinical laboratory scientist for review.
- Carefully reviewed test results for accuracy.
- Quickly respond to and resolve customer service issues in a timely manner.
- Manage specimen sample handling, receiving, storage and inventory.
Home Health Aide
Tabitha
Lincoln, NE
03.2012 - 03.2013
- Maintained accurate records of patient care, conditions, progress and concerns.
- Monitored vital signs, such as blood pressure and pulse.
- Changed sterile dressings.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Maintained a clean, healthy and safe environment.
Customer Service/ Stocking Clerk
Super Target
Lincoln, NE
03.2007 - 03.2009
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Politely assisted customer experience by addressing customers concerns, demonstrating empathy and resolving problems on the spot.
- Routinely answered customer questions regarding merchandise and pricing.
- Stocked, staged and transported goods.
Dental Assistant
Dr. Dennis Martin Dental
Lincoln, NE
03.2006 - 06.2007
- Set up examination room and dental trays in preparation for examinations and procedures.
- Correctly mixed compounds for cleaning or filling teeth.
- Alerted other staff when patients arrived and prepared records for dentist review.
- Accurately recorded treatment information in patient records.
- Educated patients about proper oral hygiene and plaque control procedures.
Education
High School Diploma -
05-1992
Skills
- Epic
- Insurance Verification
- Scheduling
- Data Entry
- Insurance billing
Certification
Drivers License
Additional Information
- Skills
- Phlebotomy knowlege
- Multi line phone talent
- Lab testing and reporting
- Trusted key holder
- 40 wpm typing speed
- Proficient in cash management
- Professional and mature
- Articulate and well spoken
- Credit card processing
- Independant worker
- Medical terminology knowlege
- Insurance eligibility
Timeline
Patient Financial Specialist - Cancer Partners of Nebraska
05.2025 - Current
Insurance Verification Specialist - Nebraska Surgery Center
04.2019 - 05.2025
Insurance Verification Specialist - Bryan Medical Center
06.2016 - 04.2019
Appointments and Billing - University of Nebraska
11.2014 - 12.2019
Home Health Aide - Tabitha
03.2012 - 03.2013
Phlebotomist - Quest Diagnostics
03.2007 - 11.2014
Customer Service/ Stocking Clerk - Super Target
03.2007 - 03.2009
Dental Assistant - Dr. Dennis Martin Dental
03.2006 - 06.2007
Cozad High School - High School Diploma,