Carmen Dominguez
Miami
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Server
TopGolf
08.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Banquet Server
Trump National Doral Miami
01.2023 - Current
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
- Provided exceptional service to high volume of daily customers.
Server
Bulla Gastrobar
09.2022 - 07.2023
- Closing cash register at the end of the shift
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Trained new employees to perform duties.
Server
Francisca Restaurant
09.2021 - 08.2022
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Prepared checks, itemizing total meal costs and taxes.
Manager
Distribuidor LL 2000 C.A.
07.2019 - 08.2021
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Supervised accounts payable and accounts receivable for accuracy and completeness.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
Education
Some College (No Degree) - Intensive English
Miami Dade College
Doral, FLBachelor Social Communication -
Universidad Catolica Andres Bello
Caracas, Venezuela01.2020
Skills
- Sales Techniques
- Price Memorization
- Order Management
- Sales Expertise
- Banquet Coordination
- Cash Handling
- Check Payment Processing
- Item Promotion
- Guest Relations Management
- Positive and Professional
- Effective Customer Upselling
- Service Prioritization
Timeline
Server
TopGolf
08.2023 - Current
Banquet Server
Trump National Doral Miami
01.2023 - Current
Server
Bulla Gastrobar
09.2022 - 07.2023
Server
Francisca Restaurant
09.2021 - 08.2022
Manager
Distribuidor LL 2000 C.A.
07.2019 - 08.2021
Some College (No Degree) - Intensive English
Miami Dade College
Bachelor Social Communication -
Universidad Catolica Andres Bello