Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Carmen Garcia

Richmond

Summary

Efficient Restaurant Hostess known for high productivity and task completion. Possess specialized skills in customer service, reservation management, and dining area organization. Excel in communication, multitasking, and problem-solving to enhance guest experience and operational flow.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Restaurant Hostess

Emmy Squared Pizza
Richmond
06.2025 - Current
  • Managed reservations and ensured optimal seating arrangements.
  • Assisted in training new hosts on procedures and protocols.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Accepted payments from guests for dine-in and take-out foods.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.

Peer Tutor

Douglas Freeman High School
Richmond
08.2024 - 05.2025
  • Assisted students in understanding course material through one-on-one tutoring sessions.
  • Provided feedback on assignments and exam preparation strategies to enhance student performance.
  • Provided individualized one-on-one tutoring sessions to help students understand the material better.
  • Applied knowledge of and to help students excel in classes.
  • Went through homework with students and offered additional instruction.
  • Participated in professional development workshops related to peer tutoring practices.
  • Engaged students and made lessons entertaining to hold interest and encourage learning.

English Tutor

Douglas Freeman High School
Richmond
08.2024 - 05.2025
  • Facilitated engaging discussions to improve students' speaking and listening skills.
  • Assisted students with homework and exam preparation for English subjects.
  • Built student confidence through positive reinforcement.
  • Supported students by identifying and addressing specific concerns.
  • Researched and recommended textbooks, software, and other learning materials to complement tutoring.
  • Instructed small groups of students in English language fundamentals.
  • Assisted students in preparing for standardized tests such as TOEFL and IELTS.

Education

Associate of Science - Biology

Richard Bland College
Prince George, VA
05-2027

High School Diploma -

Douglas Freeman High School
Richmond, VA
05-2025

Skills

  • Customer service
  • Team collaboration
  • Effective communication
  • Problem solving
  • Tutoring strategies
  • Time management

Certification

  • Workplace Readiness Certification
  • Financial Literacy Certification

Languages

Spanish
Native/ Bilingual
English
Full Professional
Portuguese
Limited

Timeline

Restaurant Hostess

Emmy Squared Pizza
06.2025 - Current

Peer Tutor

Douglas Freeman High School
08.2024 - 05.2025

English Tutor

Douglas Freeman High School
08.2024 - 05.2025

Associate of Science - Biology

Richard Bland College

High School Diploma -

Douglas Freeman High School

Similar Profiles

CREATE PROFILE