Carmen Giardina
Calera,AL
Summary
Experienced and detail-oriented accounts payable specialist with a proven track record of effectively managing all aspects of the accounts payable process. With 10 years of experience, I have developed expertise in managing business office operations, including administrative tasks and team coordination. My goal is to enhance productivity and streamline processes by implementing efficient office systems. I take pride in fostering a collaborative work environment that leads to successful outcomes and improved teamwork.
Overview
23
23
years of professional experience
Work History
Business Office Manager
Shelby Ambulatory Surgery Center
Alabaster, AL
03.2015 - Current
- Processed, verified and reconciled accounts payable invoices.
- Processed payments via check, phone and electronically.
- Researched discrepancies as necessary.
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Responsible for the daily supervision of 12 team members of business office personnel and delegation of duties to ensure the efficient operation of the business office
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Established team priorities, maintained schedules and monitored performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Responsible for the timely and accurate processing of Accounts Payable items according to the policies and procedures set forth
- Responsible for transmitting payroll information to the payroll company
Medical Billing Specialist
Urology Centers of Alabama
Birmingham, AL
02.2002 - 02.2015
- Ensure claims are entered and submitted daily
- Accurately apply payments to patient accounts
- Post and reconcile insurance and patient payments
- Research and resolve incorrect payments, EOB rejections and other issues with outstanding accounts
- Work edits and ensure accuracy of insurance claims
- Verify correct ICD-9, ICD-10 and CPT codes
- Set up new patient accounts
- Set-up practice management software for submission of electronic claims to clearinghouse
- Work with clearinghouse to resolve filing issues
- Retrieve Electronic Remittance Advices (ERA’s)
- Send secondary claims upon processing of the primary insurance
- Ensure that patients monthly statements are generated
- Follow up on Insurance and patient aging
- Resubmit claims as necessary
- Knowledgeable of timely filing restrictions
- Worked patient collections and past due accounts
- Checked patient benefits for inpatient and outpatient procedures
- Obtained Prior Authorizations and referrals from various insurance carriers
- Checked patients benefits on surgeries and collected all out of pockets due at time of service
- Checked patients in at the front office upon arrival
- Scheduled patients for office visits, procedures, CT’s and lab work
Education
BBA - Business Management
Herzing University
01.2023
Associates of Science - Healthcare Administration
Herzing University
01-2020
Skills
- Accounts Payable
- Office Management
- Payroll Management
- Human Resources
- Account Reconciliation
- Problem solving
- Organizational skills
- Attention to detail
- Work independently and take initiative
- Excellent Interpersonal Skills
- Excellent Phone Skills
- Deadline management
- Data Entry
Technology Summary
- Experienced in Microsoft Office (Word, Excel, and Outlook)
- QuickBooks
- Megaview
- Gateway (Trizetto) Clearinghouse
- Greenway EMR software
- PrimeSUITE
- Greenway Clearinghouse
- AdvantX
- Vision
- Waystar
- Surgical Notes
Timeline
Business Office Manager
Shelby Ambulatory Surgery Center
03.2015 - Current
Medical Billing Specialist
Urology Centers of Alabama
02.2002 - 02.2015
BBA - Business Management
Herzing University
Associates of Science - Healthcare Administration
Herzing University