CARMEN HIDALGO
Boca Raton,FL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
34
34
years of professional experience
Work History
Medical Assistant/Receptionist
Dr. Fawaz Alfarra
03.2002 - Current
- Supported office staff and operational requirements with administrative tasks.
- Checked patient insurance, demographic, and health history to keep information current.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Assisted with medical coding and billing tasks.
- Processed medical insurance claims and payments.
- Received and routed laboratory results to correct clinical staff members.
Manager
McDonald's
04.1991 - 05.2000
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cross-trained existing employees to maximize team agility and performance.
Education
Certificate For Medical Assistant
Queensborough Community College
Skills
- Proficient in Windows, Excel, MS, EMR, Microsoft Office and medical terminology
- Medical Coding and Billing
- Bilingual
- Patient Scheduling and Registration
- Insurance and Referral Verification
- Phlebotomist
Timeline
Medical Assistant/Receptionist
Dr. Fawaz Alfarra
03.2002 - Current
Manager
McDonald's
04.1991 - 05.2000
Certificate For Medical Assistant
Queensborough Community College
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