Carmen McLean
Raleigh,NC
Summary
Collaborative lead with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Recovery Specialist
Coastal Credit Union
01.2008 - Current
- Serve as a liaison between agents, members, and other departments to resolve outstanding issues
- Govern inventory portfolio to identify areas of improvement and develop strategy to increase Coastal’s financial gain
- Partner with management to update and inform any potential changes and other pertinent information affecting Coastal’s inventory
- Develop and implement strategies to optimize inventory control and net revenue growth
- Work directly with vendors and auctions
- Train, develop and coach thre team members through guidance, addressing areas of opportunity, and decision making
- Review and approve team member’s invoices, accounts and changes
- Oversee and manage escalations with vendors, internal team members, and other departments.
Loan Officer
Patriot Loan
01.2007 - 01.2008
- Interviewed clients to obtain information for loan applications and answer questions about the process
- Obtained and compiled copies of loan applicants’ credit histories, corporate financial statements, and other financial information
- Approved loans within specified limits; analyzed applicants’ financial status and credit to determine the feasibility of granting loans.
Education
Associate of Arts - Human Resources
Central Carolina Community College
01.2015
Associate of Arts - Business Administration
Central Carolina Community College
01.2012
Certification
- Certificate of Project Management, July 2023
- Online Course- Coursera
Timeline
Senior Recovery Specialist
Coastal Credit Union
01.2008 - Current
Loan Officer
Patriot Loan
01.2007 - 01.2008
Associate of Arts - Human Resources
Central Carolina Community College
Associate of Arts - Business Administration
Central Carolina Community College
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