Carmen Mitchell
Mountain Home,AR
Summary
I am a dependable hard working employee. I am dedicated to any task that is put in front of me no job is to big or hard for me I give my all and I am a fast learner. I have 15+ years experience in housekeeping and supervisor positions and have worked reception as well for many years. Ready to learn new things always.
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Overview
27
27
years of professional experience
Work History
Office Manager
America's Car-Mart
West Plains, MO
11.2022 - Current
- I do cash drawer take payments do invoices file for titles, insurance,file, answer all the calls that come threw
Supervisor/Head Waitress
JJs Not Your Normal BBQ
West Plains, MO
04.2021 - 01.2022
- I helped remodel a warehouse and turn it into a flea market booths and a BBQ restaurant so I have don't mudding painting drywall construction here and there
- There is nothing I can't do or if I haven't done it before give me a few minutes and I'll learn it
- Very good at communicating
Housekeeping supervisor/front desk
River of Life Farms
Dora, MO
01.2019 - 12.2021
- Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness
- Investigates complaints regarding housekeeping service and equipment, and takes corrective action
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
- Coordinates work activities among departments
- Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment
- Inventories stock to ensure adequate supplies
- Evaluates records to forecast department personnel requirements
- Prepares reports concerning room occupancy, payroll, and department expenses
- Selects and purchases new furnishings
- Performs cleaning duties in cases of emergency or staff shortage
- Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management
- Attends staff meetings to discuss company policies and patrons' complaints
- Issues supplies and equipment to workers
- Establishes standards and procedures for work of housekeeping staff
- Advises manager, desk clerk, or admitting personnel of rooms ready for occupancy
- Records data regarding work assignments, personnel actions, and time cards, and prepares periodic reports
- Screens job applicants, hires new employees, and recommends promotions, transfers, and dismissals
Inventory Specialist
Tobacco Super Store
02.2020 - 08.2021
- I traveled to all the tobacco super stores and did all there inventory once a month
- I loved the job, but do to family health reason I couldn't travel no more
Front Desk Receptionist
Grand Country Inn Resorts
Branson, MO
11.2017 - 03.2021
- High volume answering phones
- Make reservations
- Put together vacation pkg
- Knowledge of copying/and mass printing
- Guest services
- Computer skills
- Cash drawers
- Processing paper work
- Open and close procedures
- Cleaning
- Resort knowledge (all guests/phones start with us)
Front Desk Agent / Activities Associate
Grand Crowne Resorts
Branson, MO
06.2016 - 08.2017
- Answer all calls for property
- Take reservation for
- Guest services
- Managed guest complaints
- Spread sheets
- Daily reports
- Cash drawer handling
- Filing papers
- Dress appropriately
- Design weekly news letters of activities for the month/week
- Coordinate crafts each day for guest
- Make sure supplies are all together for projects
- Inventory all craft supplies
- Attend all management meeting weekly
- Report to all departments events for the week
- Organization skills a MUST
- Event planning and ideas
- Talk with other business and keep a good relationships with all
Housekeeping Supervisor
Cloud 9 Rannch Club
Caulfield, MO
03.2005 - 04.2015
- Provide training for new employees
- Communicate duties each day to staff
- Ordering supplies/inventory
- Inspect work daily
- Carry out housekeeping duties in any case we are short staffed
- Record keeping/maintenance orders/work assignments week to week basis
- Be up to date with poison control and safety procedures
- Be responsible for overseeing / directing / organizing / day to day procedures from top to bottom
Meat Slicer
Sholotzskys Deli
Springfield, MO
01.1999 - 05.2001
- Make sandwiches
- Cut all meat to adjusted pounds
- Prep all veggies for the day
- Watch all dates on the food
- Prepare all deli salads for day
- Stock all stations
- Time management skills a must
- Rotate all produce
Taco Maker
Taco Time
Mtn. Grove, MO
02.1998 - 06.1999
- Prep
- All food for the day
- Stock bar
- Fill bottles with condiments
- Fill napkin holders
- Cash drawers
- Fill out chore lists of duties for the day
- Inventory adjustment
- Drive threw
- Make and prepare orders
- Sweep
- Mop
- Dress appropriate for job
- Always wear gloves
- Be responsible on making to work on time
- Always wear hair net
Education
High school or equivalent - Medical coding and billing
Ultimate Medical Academy
Tampa08.2021
Skills
- Microsoft Office
- Infinity Program
- Word
- Receptionist
- Scheduling
- Billing
- Filing
- Data Entry
- Housekeeping
- Clerical
- Inventory
- Management
- Microsoft
- Organizational Skills
- Time Management
- Training Employees
- Procedures
- Safety
- OSHA Guidelines
- Chemical Knowledge
- Poison Information
- Outlook
- Customer Service Skills
- Meat Cutting
- Guest Services
- Kitchen Experience
- Event Planning
- Computer Skills
- Cooking
- Food Preparation
- Recruiting
- Human Resources
- Leadership
- Catering
- Typing
- Merchandising
- Office Management
- Operating Systems
- Customer Service
- Clerical Experience
- Communication Skills
- Computer Literacy
- POS
- Employee Orientation
- Personal Assistant Experience
- Restaurant Experience
- Employee Training
- Problem-solving abilities
- Multitasking
- Time management abilities
- Adaptability
- Problem-solving aptitude
Additional Information
I have assisted with children after school programs through my church and was a youth leader as well. I have a wide range of experience in life alone. But still eager to learn new things. I just moved back to the West Plains area due to my grandma and her health.
Timeline
Office Manager
America's Car-Mart
11.2022 - Current
Supervisor/Head Waitress
JJs Not Your Normal BBQ
04.2021 - 01.2022
Inventory Specialist
Tobacco Super Store
02.2020 - 08.2021
Housekeeping supervisor/front desk
River of Life Farms
01.2019 - 12.2021
Front Desk Receptionist
Grand Country Inn Resorts
11.2017 - 03.2021
Front Desk Agent / Activities Associate
Grand Crowne Resorts
06.2016 - 08.2017
Housekeeping Supervisor
Cloud 9 Rannch Club
03.2005 - 04.2015
Meat Slicer
Sholotzskys Deli
01.1999 - 05.2001
Taco Maker
Taco Time
02.1998 - 06.1999
High school or equivalent - Medical coding and billing
Ultimate Medical Academy