Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Carmen Nava

Houston,TX

Summary

Making work enjoyable is a very important aspect of a job. In the end the customers are happy with it, as well as the workers. Customer service runs smoothly when you enjoy your work, whether in person or over the phone. Patience is very present in this enjoyment. As an employee, feeling confident and observant in your work is helpful in being your best, and learning the routines quickly of your new job. If hired, I’m willing to show what a good worker one can be.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Go Shabu
03.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables while maintaining a good attitude to provide good service to customers.
  • Served food and beverages with focused attention to customer needs.
  • Making people feel welcome by always remembering reoccurring customers.
  • Worked with POS system to place orders & manage bills.
  • Collaborating with team members during busy shifts for efficient workflow and excellent guest experiences.

Customer Service

Common Bond
09.2020 - 03.2021
  • Taking care of customers and making them feel welcome is very important here at common bond. Over the counter service isn’t as personal.. making it not very easy to make customers feel like more than just another customer. As much as it’s a little more difficult, it’s far from impossible, as we succeed.
  • Cleaning tables, running food, taking orders, whether in person or over the phone.
  • Answered phone and assisted customers with changes
  • Assisted customers in person
  • Explained products and benefits
  • Inventoried stock

Server, customer service

Charming cafe
09.2018 - 10.2020
  • As a server, good customer service is very important. As well as the patience it takes in a fast pace environment. Taking care of customers while also making sure to keep them smiling.
  • Kept the restaurant clean and sanitary
  • Set up payments by POS
  • Bussed tables
  • Checked on customers frequently
  • Took orders
  • Handled a high volume of customers regularly

Education

High school diploma - undefined

Crosby High School
Crosby, TX
01.2018

Skills

  • Serving Experience
  • Food Service
  • Food Safety
  • POS
  • Restaurant Experience
  • Hostess
  • Customer service

Certification

Food Handler Certification

Timeline

Server

Go Shabu
03.2021 - Current

Customer Service

Common Bond
09.2020 - 03.2021

Server, customer service

Charming cafe
09.2018 - 10.2020

High school diploma - undefined

Crosby High School

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Carmen Nava