Committed professional with proven experience at BRIDGE INC., focusing on emotional support and effective conflict resolution strategies.
Overview
24
24
years of professional experience
Work History
Residential Counselor
THE BRIDGE INC.
Bronx & Manhattan
01.2023 - Current
Provide emotional and practical support to residents.
Develop and implement individualized care plans.
Facilitate social and recreational activities.
Monitor and document residents progress and behavior.
Assists residence with daily living activities.
Maintain a safe and clean-living environment.
Mediate conflicts and promote conflict resolution.
Collaborate with staff.
Conduct regular check – ins.
Distribute medication to clients.
Administrator assistant/Outreach coordinator For Adult Health Homes Care Coordination
Puerto Rican family institute
New York
01.2010 - Current
Responsible for managing office functions for health homes care coordination program.
Provide support to Program Director and team leaders by completing the following duties: answering incoming phone calls, updating records, replenishing office supplies, photocopying documents, drafting documents, and greeting guests.
Responsible for program petty cash lines and metro card distribution for over 40 staff.
Monitor time records and time sheets for staff.
Assist program director as needed including maintain calendar.
File all programs documents such as peer review and progress reports.
Monitor and process donations from sponsors.
Checking staff backgrounds on the website of office of inspector general (OIG) online.
Instrument Tech
BOULEVARD SURGICAL CENTER
LONG ISLAND CITY
01.2009 - 01.2010
Received and processed incoming supplies and equipment request, cleaned and sterilized surgical instruments, prepare packs of supplies and instruments in the sterile processing department as directed.
Assisted Doctors in Operating Room.
Assisted nurses in the recovery room and pre opt with patients.
MEDICAL ASSISTANT
BORO MEDICAL PC
NEW YORK
01.2002 - 01.2008
Conducted EKG on patients.
Drawing blood and taking patient’s blood pressure.
Administrate vaccinations.
Assist Gynecologist with Spanish speaking clients.
Education
associate - applied science, Justice Studies
Berkeley COLLEGE
BROOKLYN, NY
01.2017
Certified Phlebotomy Technician -
The Manhattan Institute
New York, NY
01.2007
Medical Assistant Certificate -
CAREER INSTITUTE OF HEALTH AND Technology
Brooklyn, NY
Skills
Computer proficiency
Leadership experience
Communication skills
Organizational skills
Interpersonal skills
Collaboration
Problem-solving
References
Barbara Bonhomme, 718-596-1320, bbonhome@prfi.org
Communication Skills
Empathic listener and persuasive speaker.
Respecting others’ points of view through engagement and interest.
Team Player
Timeline
Residential Counselor
THE BRIDGE INC.
01.2023 - Current
Administrator assistant/Outreach coordinator For Adult Health Homes Care Coordination