Carmen Rodriguez
Reading,PA
Summary
Dynamic and dedicated professional with a strong background in customer service. Proven ability to enhance client experiences through excellent people skills and effective teamwork. Skilled in time management and problem-solving, consistently achieving sales goals while maintaining a visually appealing retail environment.
Overview
11
11
years of professional experience
Work History
Sales Associate
Russell Stover Chocolates
Hamburg, PA
03.2023 - 07.2025
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Maintained knowledge of product ingredients and seasonal offerings to address customer inquiries effectively.
- Organized product displays to promote sales and ensure visual appeal in retail environment.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Collaborated with team members to achieve daily sales goals and maintain store standards.
- Participated in inventory management, assisting with stock replenishment and tracking product availability.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Home Health Aide
Health Aides
Long Beach, NY
02.2014 - 09.2020
- Provided compassionate personal care, assisting clients with daily living activities and enhancing quality of life.
- Monitored vital signs and reported changes in client health to healthcare professionals promptly.
- Assisted clients with mobility, ensuring safety and comfort during transfers and movements.
- Established strong relationships with clients and families, fostering trust and open communication regarding care preferences.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Provided mobility assistance such as walking and regular exercising.
Education
High School Diploma -
Freeport High School
Freeport, NY06.2007
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Problem-solving
- Excellent people skills
Timeline
Sales Associate
Russell Stover Chocolates
03.2023 - 07.2025
Home Health Aide
Health Aides
02.2014 - 09.2020
High School Diploma -
Freeport High School