Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carmen Rosas

Macon,GA

Summary

Dynamic Sales Associate with a proven track record at Cricket Wireless, excelling in customer service and problem-solving. Enhanced customer satisfaction through effective communication and relationship-building, while efficiently managing cash transactions. Recognized for teamwork and maintaining a welcoming environment, driving repeat business and fostering a positive shopping experience.

Overview

1
1
year of professional experience

Work History

Sales Associate

Cricket Wireless
01.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Peach County High School
Fort Valley, GA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Cricket Wireless
01.2023 - 01.2024

Peach County High School