Carmen Vasquez
Central Valley Regional Center
22
years of professional experience
Dynamic Service Coordinator with a proven track record at Central Valley Regional Center, excelling in client advocacy and accurate recordkeeping. Successfully aligned services with individual goals, enhancing client satisfaction and service delivery efficiency. Expert in telephone communication, adept at resolving issues and fostering collaboration among families and community providers.
Work History
Service Coordinator
6 Years 10 Months- Coordinated client services, aligning supports with Individual Program Plan goals and regional center requirements.
- Assessed client needs and documented service recommendations in case management records.
- Monitored service delivery, resolving authorization issues and maintaining continuity of supports.
- Collaborated with families, vendors, and community providers to coordinate appropriate resources.
- Prepared and updated client records, ensuring accuracy, completeness, and compliance.
- Maintained organized case files and tracked follow-up actions across multiple client assignments.
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
Family Services Specialist
15 Years 4 Months- Coordinated family engagement services aligned with Head Start performance standards and program goals.
- Assessed family needs and connected households to community resources, referrals, and support services.
- Maintained accurate case records, documentation, and confidential files for enrolled families.
- Collaborated with teachers, health staff, and administrators to support child and family outcomes.
Education
Bachelor of Science - Criminology
Family Development Credential
Skills
Telephone communication
Accurate recordkeeping
Client advocacy
Notetaking and documentation
Timeline
Service Coordinator
Central Valley Regional Center
09.2017 - 07.2024Read More
Family Services Specialist
Head Start Program
04.2002 - 08.2017Read More
Fresno State
Bachelor of Science from Criminology
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University of Connecticut
Family Development Credential
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