Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Carmen Villanueva

Bronx,NY

Summary

Dynamic and results-driven professional with a strong background in customer service at Marshalls & HomeGoods. Proven ability to foster relationships and enhance customer satisfaction. Skilled in time management and proficient in Microsoft Office, I excel in collaborative environments, consistently delivering exceptional support and solutions to meet business needs.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Marshalls & HomeGoods
01.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Extern in an Office Setting

Job Corps Trade School
09.2023 - 12.2024
  • Increased student comprehension by implementing interactive and hands-on learning activities.
  • Assisted Administrative team with answering phones and updating charts.
  • Developed strong interpersonal and communication skills by collaborating with all types of personalities in various situations.

Cashier/Shelf Stocker

Walgreens
05.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash and credit card transactions

Office Assistant

CournotLeeDDS
03.2022 - 08.2022
  • Sorted mail and email correspondence
  • Errands for the office manager
  • Faxing
  • Filing

Education

GED -

South Bronx Job Corps
The Bronx, NY
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Microsoft Office Specialist Certificate

Certification

Microsoft Office

Languages

Spanish
Limited Working

Timeline

Sales Associate

Marshalls & HomeGoods
01.2025 - Current

Extern in an Office Setting

Job Corps Trade School
09.2023 - 12.2024

Cashier/Shelf Stocker

Walgreens
05.2022 - 01.2023

Office Assistant

CournotLeeDDS
03.2022 - 08.2022

GED -

South Bronx Job Corps

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