Summary
Work History
Education
Skills
Timeline
Generic

Carol Couture

Rochester,New York

Summary

Vault Teller with 13 years of financial institution, cash handling and teller experience. Directs flow of currency within branch and maintains prudent procedures in ordering and verifying shipments. Counts, records and reconciles money collected from all facets of operation to safeguard vault assets.

Work History

Cash Vault Specialist

Brinks, Loomis, Nevada First National Bank
Las Vegas, Nevada
01.2019 - 01.2019
  • Executed wire transfers, stop payments and account transfers.
  • Arranged monies received in cash boxes and coin dispensers according to denomination.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Balanced staff and vault at end of day and secured monies in accordance with established procedures.
  • Properly processed deposits, withdrawals and payments for average of 200 customers daily.
  • Notified manager of equipment malfunctions and dispatched service to enhance security and reduce downtime.
  • Complied with security and internal control procedures and policies and conducted mandatory trainings to educate staff on new and existing processes.
  • Trained new hires on customer service policies and procedures.
  • Adhered to dual control processes and audited cash drawers to reduce losses due to accounting errors and employee theft.
  • Monitored and verified suspicious activity on customer accounts.
  • Received loan and utility payments, sending funds to correct destinations.
  • Handled various accounting transactions.
  • Maintained up-to-date and comprehensive knowledge on robbery procedures to employ strategies to deter robbers and further improve branch security.
  • Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
  • Investigated staff out-of-balance conditions and instituted corrective procedures.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Performed vault, alarm and door duties to facilitate opening and closing of operations.
  • I have worked in Vault Services for 13 years.

Education

High School Diploma -

Brockport High School
Brockport, NY
06.1986

Skills

  • Shipment Audit
  • Cash Replenishment
  • Change order processing
  • Math skills
  • Currency packaging
  • Cash counting

Timeline

Cash Vault Specialist

Brinks, Loomis, Nevada First National Bank
01.2019 - 01.2019

High School Diploma -

Brockport High School
Carol Couture