Cash Vault Specialist
Brinks, Loomis, Nevada First National Bank
Las Vegas, Nevada
01.2019 - 01.2019
- Executed wire transfers, stop payments and account transfers.
- Arranged monies received in cash boxes and coin dispensers according to denomination.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Properly processed deposits, withdrawals and payments for average of 200 customers daily.
- Notified manager of equipment malfunctions and dispatched service to enhance security and reduce downtime.
- Complied with security and internal control procedures and policies and conducted mandatory trainings to educate staff on new and existing processes.
- Trained new hires on customer service policies and procedures.
- Adhered to dual control processes and audited cash drawers to reduce losses due to accounting errors and employee theft.
- Monitored and verified suspicious activity on customer accounts.
- Received loan and utility payments, sending funds to correct destinations.
- Handled various accounting transactions.
- Maintained up-to-date and comprehensive knowledge on robbery procedures to employ strategies to deter robbers and further improve branch security.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Investigated staff out-of-balance conditions and instituted corrective procedures.
- Counted, verified and handled bank deposits and armored car transactions.
- Performed vault, alarm and door duties to facilitate opening and closing of operations.
- I have worked in Vault Services for 13 years.