Carol Freitag

* Conducted daily opening and closing procedures and paperwork.

* Responsible for balancing cash drawer, petty cash daily as well as bank deposits and inventory.

* Monitored and responded to emails.

* Conducted daily security site walk throughs to ensure the safety and security of property.

* Posted payments efficiently and accurately.

* Built rapport with customers and potential customers to optimize superior customer service.

* Collection calls made at least 3 times a week to minimize delinquent accounts.

* Prepared lien sale paper work, ad, photos and uploaded to Storage Treasures for auction without error regularly.

* Ordered merchandise and continuously stocked merchandise wall.

* Office and facility grounds are always clean and free of clutter.

* Conducted opening and closing procedures and paperwork.

* Monitored daily cash drawer, petty cash and inventory shrinkage. Making daily deposits.

* Ordered and displayed merchandise. Continuously restocked merchandise.

* Interacted with customers to build connections and nurture relationships.

* Attended Chamber of Commerce functions to engage in networking and marketing.

* Trained new employees on proper protocols and customer service standards.

* Maintained office and facility cleanliness and security by conducting complete daily security walk throughs and picking up trash on property, sweeping hallways, etc.

* Checking daily emails and responding in a timely manor.