Carol Green-Archie
Wilmington,DE
Summary
Compassionate Community Health Worker with 20+ years of experience in a healthcare environment. Committed to helping community members improve wellness through hands-on support and education.
Overview
20
20
years of professional experience
Work History
Community Health Worker
Christiana Care
11.2019 - Current
- Help vulnerable individuals navigate complex healthcare system.
- Address patient concerns and provide support to vulnerable demographics.
- Work directly with patient treatment teams and participate in care coordination.
- Develop and maintain relationships with community partners to build program scope.
- Manage enrollment, transportation, and paperwork for individuals to take advantage of community resources.
- Collaborate with external organizations to coordinate health and social services.
- Target specific patients to assist with wellness and disease management.
- Lead outreach activities to target specific demographics and promote health initiatives.
- Monitor and document patient's progress toward individualized self-defined health goals.
- Explain required eligibility applications to patients and help complete for services.
- Contact patients in person or by phone in compliance with required or recommended protocols.
- Collaborate with local organizations to expand health services and resources.
- Engage patients in health-related activities to enhance overall well-being.
- Schedule transportation or accompany patients to scheduled health appointments or referral sites.
Patient Care Technician
Christiana Care
08.2015 - 11.2019
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collected and transported specimens to prepare for lab testing.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Senior Community Health Worker
Niagara Falls Memorial Medical Center
05.2003 - 01.2008
- Assisted with supervising, monitoring and coordinating program activities in community .
- Established and maintained relationships with city/county gatekeepers.
- Supervised office during coordinator's absence.
- Represented program at meetings and maintained active seat on various program related committees.
- Maintained caseload of 25 high risk pregnant and/or parenting family clients.
- Assisted clients with navigating health, social and community services.
- Arranged door to door activities to solicit new clients.
- Facilitated parenting workshops within schools, rehabilitation centers and Niagara County Jail.
- Developed client services guide.
- Fostered relationships with ob/gyn and maternity floor staff.
Education
Business Administration
Cheyney University of Pennsylvania
Cheyney, PAAssociate of Science - Human Services
Delaware Technical And Community College
Newark, DESkills
- Organized and Detail-Oriented
- Supervisory Experience
- Community-Based Resources
- Patient Advocacy
- Schedule Coordination
- Training Skills
Accomplishments
2022 Delaware CHW Champion Nominee
Channel 6 - ABC HomeTown Hero 2020
Timeline
Community Health Worker
Christiana Care
11.2019 - Current
Patient Care Technician
Christiana Care
08.2015 - 11.2019
Senior Community Health Worker
Niagara Falls Memorial Medical Center
05.2003 - 01.2008
Business Administration
Cheyney University of Pennsylvania
Associate of Science - Human Services
Delaware Technical And Community College
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