Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Carol Hardister

Randleman,NC

Summary

Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Overview

24
24
years of professional experience

Work History

Sales Associate

Sheetz
Greensboro, NC
10.2017 - Current
  • Greeted customers and provided exceptional customer service.
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Worked with fellow sales team members to achieve group targets.

TASO

Sheetz
Greensboro, NC
09.2016 - 10.2017
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Planned and completed group projects, working smoothly with others.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Collaborated with others to discuss new opportunities.

Regional Sales Manager

UTZ Quality Foods
Gibsonville, NC
05.2000 - 08.2016
  • Developed strategies and plans for regional sales growth.
  • Conducted regular market research to identify customer needs and preferences.
  • Created promotional campaigns to increase sales in the region.
  • Monitored competitor activities and analyzed pricing trends in the region.
  • Established relationships with key accounts in the region through personal visits and phone calls.
  • Recruited, trained, coached, mentored, and evaluated a team of regional sales representatives.
  • Implemented effective territory management techniques across the region.
  • Identified opportunities for cross-selling and up-selling within existing customer base.
  • Resolved customer inquiries promptly as well as escalated issues when necessary.
  • Ensured compliance with company policies and procedures related to regional sales operations.
  • Generated reports on weekly, monthly, quarterly basis detailing regional sales metrics such as revenue goals achieved or missed targets.
  • Supervised sales strategy, training, team structure and communication of regional sales program.

Education

High School Diploma -

Randleman High School
Randleman, NC
05.1983

Skills

  • Sales Development
  • Order Processing
  • Upselling
  • Client Account Management
  • Strategic Planning
  • Positive and Professional
  • Listening Skills
  • Superb Time Management
  • Display Setup
  • Exceptional Customer Service
  • Flexible Schedule

Accomplishments

  • Graduate of Dale Carnegie
  • Vendor of the year with Sheetz
  • Sales leader 2012-2014 with Utz

References

References available upon request.

Timeline

Sales Associate

Sheetz
10.2017 - Current

TASO

Sheetz
09.2016 - 10.2017

Regional Sales Manager

UTZ Quality Foods
05.2000 - 08.2016

High School Diploma -

Randleman High School

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Carol Hardister