Carol Inzana
Brooksville,FL
Summary
Dynamic cashier with proven expertise at Winn-Dixie Logistics, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through efficient transactions and strong relationship-building skills. Demonstrated integrity and teamwork, contributing to a clean, well-organized store environment while adapting quickly to new technologies.
Overview
2
2
years of professional experience
Work History
Cashier
Winn-Dixie Logistics Orlando, Fl. C&S Wholesale Grocers
03.2024 - 04.2026
- IProcessed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted customers with inquiries and product location within store.
- Ensured compliance with company policies on cash handling and security procedures.
- Collaborated with team members to streamline checkout processes, enhancing customer experience.
- Monitored store environment for cleanliness and safety compliance during shifts.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Education
High School Diploma -
Mount Vernon High School
Mount Vernon, NY06-1963
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Accomplishments
Started as a telker in a savings bank . Was promoted to headteller after a year . Left saving bank and went to commercial bank as a headteller then customer service to assistant manager to acting manager then left bank and move to florida. Started in banking again as teller to head teller and assistant manager within one year. To acting manager, assistant manager ,customer service and head teller all in one for one year with a hiring freeze on and then retired do to over load.
I was in banking fot 30 years. Started as atelier in a savings bank in NY and went up to head teller
Was in banking for over 30 years. Savings banking and commercial banking in NY. They were not combined like florida banks. Stsrted as atelier and progressed up to a branch manager over 8 employees hiring anf firing and doing work schedules. And employee reviews.trainig etc.
Timeline
Cashier
Winn-Dixie Logistics Orlando, Fl. C&S Wholesale Grocers
03.2024 - 04.2026
High School Diploma -
Mount Vernon High School