Carol Jones
Summary
Personable and driven individual with talent for building strong client relationships and positive, upbeat demeanor. Possesses fundamental understanding of sales strategies and client management, with strong communication and organizational skills. Ready to deliver impactful results by leveraging interpersonal skills and keen attention to detail.
Overview
19
19
years of professional experience
Work History
Account Executive
Jekyll + Hyde Labs
04.2023 - 04.2024
- Managed client accounts and served as the primary point of contact for advertising campaigns
- Developed and executed strategic advertising plans to promote consumer products effectively
- Collaborated with cross-functional teams to ensure seamless campaign execution
Assistant Director
OLHSA
02.2018 - 04.2023
- Company Overview: Oakland Livingston Human Service Agency
- Manage the Ryan White Program which included overseeing medical nutrition, food bank, medical transportation, early intervention care, and psychological social support to over 400 low-income HIV clients
- Created, organized and implemented a digital system to streamline the eligibility process which resulted in over 400 clients receiving services faster and more efficiently
- Trained staff members on how to create digital files and obtain client digital eligibility proofs which resulted in all 5 programs receiving 95%-100% in annual audit by the funding source
- Developing proactive process which lead to a 15% increase in the number of services in food program
- Collaborated with additional food program to deliver food boxes to most vulnerable program clients which reduced food insecurity
- Trained 18 staff members on how to create digital files and obtain client digital eligibility proofs which resulted in all 5 programs receiving 95%-100% in annual audit by the funding source
- Monitored and managed $450,000 yearly budget for 6 programs
- Oakland Livingston Human Service Agency
Sales Director
B-Simple Creations
01.2016 - 11.2017
- Developed sales strategies for Start-up Company which designed and produced machine-washable paper bags made in the US
- Products marketed at trade shows which resulted in a 10% sales increase
- Collaborated with the owner to outsource additional sewing facilities to produce bags locally
- Utilized social media to build brand and product awareness
Manager
Life Auxiliary
01.2015 - 01.2017
- Managed extensive daily care for brain-injured client enabling a high-quality of life
- Provided personal hygiene assistance, meal preparation, and medication management
- Arranged and participated in therapeutic and recreational activities such as weekly swimming and cycling
- Stimulated cognitive functions by creating engaging daily schedule to encourage problem solving and memory
Director of Business
Bio Green Solutions
01.2014 - 11.2014
- Developed marketing and sales communication market strategies for startup company which provided a proactive service to disinfect and protect against viruses and bacteria
- Increase the number of new accounts by 5%
Account Executive/Territory Manager
Avanti Press
01.2005 - 11.2012
- Managed new and existing business opportunities for multiple accounts, involving sales presentations, brand development and contract negotiations
- Increase sales by 14% by adding additional categories
- Analyzed sales data to develop strategic plans and improve sales forecasting
- Negotiated service contract which saved the company $8,000 by reducing service visits to low performing locations
Education
Bachelor of Science - Merchandising Management
Michigan State University
Lansing, MISkills
- Account Management
- Client relationship building
- Contract Negotiations
- Marketing
- Forecasting
- Time management
- Business Development
- Analysis skills
- Presentations
Timeline
Account Executive
Jekyll + Hyde Labs
04.2023 - 04.2024
Assistant Director
OLHSA
02.2018 - 04.2023
Sales Director
B-Simple Creations
01.2016 - 11.2017
Manager
Life Auxiliary
01.2015 - 01.2017
Director of Business
Bio Green Solutions
01.2014 - 11.2014
Account Executive/Territory Manager
Avanti Press
01.2005 - 11.2012
Bachelor of Science - Merchandising Management
Michigan State University
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