Carol Nelson
Olympia
Summary
Proven Administrative Assistant with a track record of enhancing office operations through meticulous data entry and exceptional customer service. At Esd 113, streamlined document management and improved client relations. Skilled in Microsoft Office Suite and adept at fostering professional relationships, consistently delivering results beyond expectations. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
41
41
years of professional experience
Work History
Administrative Assistant
Esd 113
01.2000 - 03.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Scheduled office meetings and client appointments for staff teams.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Administrative Assistant
City Of Olympia Police Department
02.1975 - 06.1999
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Typed officer reports, statements and search warrants in timely manner to ensure they were received by prosecutors office by desddeadline.
Education
High School Diploma -
Shelton High School
Shelton, WASkills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Time Management
- Microsoft Excel
- File Organization
- Microsoft Outlook
- Customer and client relations
- Computer Proficiency
- Filing
- Customer Relations
- Clerical Support
- Scheduling
- Microsoft Office Suite
- Database entry
- Scheduling and calendar management
- Verbal Communication
- Records Management
- Professional and mature
- Filing and data archiving
- Mail handling
- Meticulous attention to detail
Timeline
Administrative Assistant
Esd 113
01.2000 - 03.2016
Administrative Assistant
City Of Olympia Police Department
02.1975 - 06.1999
High School Diploma -
Shelton High School
Similar Profiles
Amanda AllenAmanda Allen
Student Assistance Professional/SUDPT at ESD 113- True North Student ServicesStudent Assistance Professional/SUDPT at ESD 113- True North Student Services
Jacquelynn ReintzellJacquelynn Reintzell
Teacher's Assistant and Health Advocate (TAHA) at Yelm Head Start (ESD 113)Teacher's Assistant and Health Advocate (TAHA) at Yelm Head Start (ESD 113)
Edgar ValenzuelaEdgar Valenzuela
Laborer at Liuna Local 113Laborer at Liuna Local 113