Carol Tolentino

• Greeted customers and provided exceptional customer service.
• Provided accurate information about products, prices and services.
• Processed transactions using a point-of-sale system.
• Demonstrated product features and benefits for customers' needs.
• Handled customer complaints in a professional manner.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Answered incoming telephone calls to provide store, products and services information.
• Built and maintained relationships with peers and upper management to drive team success.

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• Issued receipts, refunds, credits or change due to customers.
• Ensured compliance with all safety regulations within the store environment.
• Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Operated cash register or POS system to receive payment by cash, check and credit card.