Summary
Overview
Work History
Education
Skills
Timeline
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Carol Ann Winters

Phoenix,AZ

Summary

Hard-working, motivated individual with a diverse background. Strengths include organization, efficiency, positivity, customer service, and time management skills. Enjoys working within a team to create the best experience for customers and fellow staff members.

Overview

7
7
years of professional experience

Work History

Dispensary Associate

Trulieve
06.2023 - Current
  • Attended to 100-300 patients a day to ascertain their specific needs for improvement of their physical and mental wellbeing.
  • Ensured the sales floor remained well-stocked, clean, and organized.
  • Responsible for inventory and cash handling.
  • Worked within a positive team environment to ensure the best possible work space for employees and patients

Virtual Assistant

ClearVents Inc
03.2023 - Current
  • Responsible for website improvement and design
  • Social media advertising and marketing
  • Handled all administrative assistant duties
  • Attended networking and industry events as the company's representative
  • Managed company Quickbooks and Intuit

Tasker

TaskRabbit
09.2021 - 08.2022
  • Completed various tasks for clients, including moving, cleaning, assembly, and delivery services
  • Maintained a high level of customer satisfaction by delivering high-quality services on time and within budget
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals
  • Received excellent ratings and reviews from clients, resulting in a 95% approval rating.

Financial Consultant

WFG
04.2019 - 01.2021
  • Provided exceptional customer service by responding to inquiries, resolving issues, and providing timely and accurate information
  • Developed and maintained strong relationships with clients, resulting in a high level of customer satisfaction
  • Conducted presentations and seminars to educate clients on financial planning
  • Successfully marketed and sold products and services to clients.

Daycare Teacher

Harbour Pointe Kids
10.2018 - 04.2019
  • Provided care and supervision to children in a safe, nurturing, and stimulating environment
  • Communicated effectively with parents, providing regular updates on children's progress and behavior
  • Maintained a clean and organized environment, ensuring that all toys and equipment were safe and age-appropriate.

Lead Baker

Pinkabella Cupcakes
08.2018 - 04.2019
  • Maintained strict health and safety standards to protect the bakery's customers
  • Produced high-quality breads, cakes, and pastries for in-store purchases and special events
  • Worked within a team environment to produce exceptional results daily.

Server

Buffalo Wild Wings
10.2017 - 04.2018
  • Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service
  • Transported food products, cleaned tables and counters, and stocked dining room supplies
  • Engaged customers in friendly conversation to boost satisfaction and restaurant loyalty.

Jean Expert

American Eagle Outfitters
09.2016 - 08.2017
  • Provided exceptional customer service by greeting customers, assisting with product selection, and processing transactions
  • Achieved and exceeded sales targets by promoting products, cross-selling, and upselling.

Education

Bachelor of Arts - English

Mississippi State University
Starkville, MS

Skills

  • Customer Service Excellence
  • Teamwork
  • Problem-Solving
  • Easily Adaptable
  • Product and Service Knowledge
  • Organization and RecordKeeping

Timeline

Dispensary Associate

Trulieve
06.2023 - Current

Virtual Assistant

ClearVents Inc
03.2023 - Current

Tasker

TaskRabbit
09.2021 - 08.2022

Financial Consultant

WFG
04.2019 - 01.2021

Daycare Teacher

Harbour Pointe Kids
10.2018 - 04.2019

Lead Baker

Pinkabella Cupcakes
08.2018 - 04.2019

Server

Buffalo Wild Wings
10.2017 - 04.2018

Jean Expert

American Eagle Outfitters
09.2016 - 08.2017

Bachelor of Arts - English

Mississippi State University

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Carol Ann Winters