Carolene Hullinger
Lineville,IA
Summary
Detail-oriented administrative and banking professional with experience handling confidential information, maintaining accurate records, reviewing documentation, resolving questions, and providing professional service in fast-paced environment ensuring accuracy. Strong background in account maintenance, document review, financial transactions, customer communication, and compliance. Known for accuracy, discretion, organization, and dependable follow-through. Prepared to bring these strengths to the Decatur County Attorney’s Office in an Administrative Assistant role.
Overview
6
6
years of professional experience
Work History
Teller
First Interstate Bank
02.2026 - Current
- Provide professional, accurate service to clients in person and by phone while protecting confidential information.
- Process deposits, withdrawals, loan payments, check cashing, and other transactions with a high level of accuracy.
- Conduct needs-based financial conversations, identify client needs, and provide appropriate referrals.
- Follow bank policies, procedures, and regulatory requirements while safeguarding customer information.
- Balance cash and complete daily operational responsibilities accurately and on schedule.
Teller / Accounts Specialist
Farmers Bank of Northern Missouri
03.2024 - 02.2026
- Opened and maintained consumer checking, savings, and certificate of deposit accounts.
- Reviewed account documentation and completed account maintenance accurately and efficiently.
- Handled customer questions and concerns with professionalism, discretion, and attention to detail.
- Maintained accurate records and followed established policies and procedures.
Billing Specialist
Infinity Health Physicians Clinic
03.2023 - 03.2024
- Maintained confidential financial and patient information with discretion and accuracy.
- Reviewed and managed billing information and resolved billing questions with patients.
- Communicated professionally while handling sensitive information and detailed records.
Teller / Customer Service Representative
First Interstate Bank
01.2021 - 03.2023
- Processed financial transactions accurately while delivering dependable customer service.
- Built positive relationships through professional communication and responsive problem resolution.
- Followed procedures and maintained accuracy in a high-volume financial environment.
Education
Associate of Arts - Business
North Central Missouri College
Trenton, MissouriSkills
- Confidential Information & Records Management
- Document Review & Accuracy
- Administrative Support & Organization
- Professional Written & Verbal Communication
- Customer & Public Service
- Microsoft Office
- Data Entry & Record Maintenance
- Scheduling & Follow-Through
- Compliance & Policy Adherence
- Cash Handling & Financial Transactions
- Problem Resolution
- Attention to Detail & Discretion
Timeline
Teller
First Interstate Bank
02.2026 - Current
Teller / Accounts Specialist
Farmers Bank of Northern Missouri
03.2024 - 02.2026
Billing Specialist
Infinity Health Physicians Clinic
03.2023 - 03.2024
Teller / Customer Service Representative
First Interstate Bank
01.2021 - 03.2023
Associate of Arts - Business
North Central Missouri College