Carolin Apolinario
Englewood Health Physician Network-Endocrinology
Paterson
2
Languages
1
Certification
6
years of professional experience
Proficient in medical office management with strong communication and organizational skills. Experience in maintaining electronic health records and ensuring HIPAA compliance, ready to drive operational excellence and support patient-centered care.
Work History
Medical Receptionist
5 Months- Maintained electronic health records using [ specific EPIC system ] to ensure compliance and accessibility.
- Communicated effectively with patients regarding treatment plans and office policies, fostering positive relationships.
- Organized medical files and maintained cleanliness in the reception area to create welcoming environment.
- Trained new staff on office procedures, contributing to a cohesive team dynamic and streamlined operations.
Medical Receptionist
3 Years 6 Months- Managed patient scheduling and appointment coordination to enhance office efficiency.
- Processed patient registrations and insurance verifications with accuracy and attention to detail.
- Checked patient insurance, demographic, and health history to keep information current.
Medical Receptionist
1 Year 9 Months- Assisted healthcare providers by preparing necessary documentation for patient visits and follow-ups.
- Handled incoming calls, addressing inquiries while ensuring timely responses to patients' needs.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
Education
Medical Assistant
High School Diploma
Skills
Front desk operations
Telephone etiquette
Appointment scheduling
Medical terminology
Office administration
HIPAA compliance
Medical office administration
Office management
Office coordination
Certification
- NCMOA - Nationally Certified Medical Office Assistant
- Licensed Notary Public,NJ
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Medical Receptionist
Englewood Health Physician Network-Endocrinology
03.2026 - CurrentRead More
Medical Receptionist
Englewood Health Physician Network -Primary Care
09.2022 - 03.2026Read More
Medical Receptionist
G&S Medical Associates
11.2020 - 08.2022Read More
American Institute
Medical Assistant
Read More
John F. Kennedy High School
High School Diploma
Read More