Carolina Alves
Advanced Specialty Care
Danbury,CT
2
Languages
5
years of professional experience
Dedicated front desk receptionist skilled in customer service and time management. Proven ability to enhance patient satisfaction through effective communication and problem-solving.
Work History
Front Desk Receptionist
2 Years 2 Months- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Coordinated communication between patients and medical staff, enhancing workflow efficiency.
- Maintained accurate patient records using electronic health record systems.
Front of House Employee
2 Years 11 Months- Coordinated with kitchen staff to ensure timely delivery of food and beverage orders.
- Maintained cleanliness and organization of front-of-house areas, enhancing guest experience.
- Oversaw inventory management, tracking supplies to prevent shortages during peak hours.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
Education
High School Diploma
Skills
Customer service
Attention to detail
Time management
Listening skills
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Front Desk Receptionist
Advanced Specialty Care
08.2023 - 10.2025Read More
Front of House Employee
Kibberia
09.2020 - 08.2023Read More
Danbury High School
High School Diploma
Read More