Carolina Cunneen
Celina
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Sugaringla
McKinney, TX
06.2025 - Current
- Greeted and welcomed clients, ensuring a positive first impression.
- Managed appointment scheduling, optimizing front desk efficiency.
- Handled incoming calls and inquiries, providing accurate information.
- Maintained organized front desk area, enhancing customer experience.
- Assisted in maintaining inventory of office supplies and materials.
- Collaborated with team members to improve operational workflows.
- Adapted quickly to new procedures and software systems as required.
- Completed data entry and filing to keep records updated for easy retrieval.
- Organized and maintained files and records to ensure up-to-date documentation.
Substitute Teacher
ESS
Denton, TX
08.2023 - 05.2024
- Facilitated classroom instruction in absence of regular teachers, maintaining student engagement and learning continuity.
- Developed and implemented lesson plans tailored to diverse learning styles and needs.
- Managed classroom behavior effectively, promoting a positive learning environment.
- Collaborated with school staff to support student academic progress and well-being.
Waitress
In-Fretta
Plano, TX
03.2018 - 12.2020
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while ensuring guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Trained new waitstaff on menu knowledge and service protocols.
- Resolved customer complaints promptly, maintaining positive relationships.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Sales Associate
Blumania
Dallas, TX
01.2019 - 03.2020
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Analyzed sales data to identify trends, informing product placement strategies for increased sales.
- Built relationships with customers to encourage repeat business.
Pharmacy Technician
Wal-Mart Pharmacy
McKinney, TX
08.2018 - 04.2019
- Processed and dispensed prescription medications accurately while adhering to safety protocols.
- Assisted in inventory management, ensuring timely restocking of medications and supplies.
- Provided exceptional customer service by addressing patient inquiries and resolving issues effectively.
- Collaborated with pharmacists to maintain compliance with regulatory requirements and internal policies.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Education
Associate of Science - Science
Collin College
Frisco, TX05.2026
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Team collaboration
- Administrative skills
Timeline
Front Desk Receptionist
Sugaringla
06.2025 - Current
Substitute Teacher
ESS
08.2023 - 05.2024
Sales Associate
Blumania
01.2019 - 03.2020
Pharmacy Technician
Wal-Mart Pharmacy
08.2018 - 04.2019
Waitress
In-Fretta
03.2018 - 12.2020
Associate of Science - Science
Collin College