Motivated restaurant professional with experience in customer service and dining operations. Highly skilled in managing reservations, coordinating staff, and addressing guest inquiries. Prepared to leverage problem-solving and communication skills to improve service efficiency and guest satisfaction.
Overview
4
4
years of professional experience
Work History
Hostess
Scullys Bar and Grill
Port Lavaca
04.2021 - 12.2023
Greeted and seated guests promptly upon arrival.
Managed reservation system to optimize table assignments.
Communicated wait times and special requests to staff efficiently.
Maintained cleanliness and organization of entrance and waiting areas.
Assisted servers by coordinating food orders and guest inquiries.
Handled customer complaints with professionalism and care.
Waitress
Lineville Grind and Churn
Port Lavaca
02.2020 - 03.2021
Provided excellent customer service in a fast-paced café environment.
Took orders accurately and relayed them to the kitchen staff.
Served food and beverages promptly to enhance customer satisfaction.
Maintained cleanliness of dining areas and complied with health standards.
Collaborated with kitchen staff to ensure timely order delivery.
Handled customer inquiries and resolved issues effectively during service hours.
Provided excellent customer service by addressing any complaints or concerns promptly.
Took orders for food and drinks and delivered them to guests.