Carolina Garza
Lavaca
Summary
Motivated restaurant professional with experience in customer service and dining operations. Highly skilled in managing reservations, coordinating staff, and addressing guest inquiries. Prepared to leverage problem-solving and communication skills to improve service efficiency and guest satisfaction.
Overview
4
4
years of professional experience
Work History
Hostess
Scullys Bar and Grill
Port Lavaca
04.2021 - 12.2023
- Greeted and seated guests promptly upon arrival.
- Managed reservation system to optimize table assignments.
- Communicated wait times and special requests to staff efficiently.
- Maintained cleanliness and organization of entrance and waiting areas.
- Assisted servers by coordinating food orders and guest inquiries.
- Handled customer complaints with professionalism and care.
Waitress
Lineville Grind and Churn
Port Lavaca
02.2020 - 03.2021
- Provided excellent customer service in a fast-paced café environment.
- Took orders accurately and relayed them to the kitchen staff.
- Served food and beverages promptly to enhance customer satisfaction.
- Maintained cleanliness of dining areas and complied with health standards.
- Collaborated with kitchen staff to ensure timely order delivery.
- Handled customer inquiries and resolved issues effectively during service hours.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took orders for food and drinks and delivered them to guests.
Education
High School Diploma -
Calhoun High School
Port Lavaca05-2023
Skills
- Customer interaction
- Order relay
- Restaurant operations
- Cleanliness standards
- Table management
- Team collaboration
- Professional communication
- Service efficiency
- Dining customer service
Timeline
Hostess
Scullys Bar and Grill
04.2021 - 12.2023
Waitress
Lineville Grind and Churn
02.2020 - 03.2021
High School Diploma -
Calhoun High School