Carolina Gastelo

• Followed up on delinquent tenants and coordinated collection procedures.
• Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
• Resolved conflicts between tenants regarding noise, encroachments, and parking.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.

Provides current and prospective residents with the best possible customer service to retain residents and lease apartments. Discover engage, and advance each prospect and follow up until they have set an appointment, find an apartment within our portfolio, or decided not to move.

• Toured property with prospective tenants and provided wealth of information in regards to its key features.
• Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.

• Care for patients by checking and recording vitals every 4 hours, along with feeding and bathing them when needed
• Communicate with patients and families regarding they care they are receiving.

• Simonetti’s is my first job
• I was a very fast learner
• I trained for a couple of days and now I am good at my job, I get along with all of my coworkers and I plan on continuing to work here until after I graduate.