Carolina Juarez
Frisco,TX
Summary
Hard working and dependable Server Trainer with great leadership, planning and multitasking abilities. Highly observant and proactive with a controlled approach to managing high workloads in high-volume environments.
Overview
3
3
years of professional experience
Work History
Server/ Bartender/Supervisor
Tricky Fish
Frisco, TX
09.2022 - Current
- Table touch around the restaurant to cultivate a relationship with the guests and ensure their experience is up to both ours and the guests standards.
- Open and close the store thoroughly to make sure everything is ready for the next shift.
- Served and maintained the bar while making both standard and specialized cocktail orders using liquor, bitters, sugars and fruits.
- Professionally interact with my team and work with them during my supervisory shifts to ensure guest and employee satisfaction throughout the shift.
- Solve problems brought from guests or employees calmly and fairly.
- Overall create a successful and beyond satisfactory environment for all guests and employees to build a successful restaurant.
Trainer/Server/Bartender Shift Manager
Gen Korean BBQ House
Frisco, TX
07.2019 - 07.2022
- Adapted and learned the regulations on how to safely serve food during COVID-19 while making sure all guests felt safe when dining in.
- Maintained a section of 10 tables or more while providing each guest with the best experience possible.
- Learned every position in the restaurant front and back and would fill in as a dishwasher or kitchen prep when asked.
- Served in a fast paced restaurant where I had to make sure every guest was greeted and served promptly.
- Made sure my performance and tasks were executed to company standards while getting it done efficiently and thoroughly.
- In charge of training and directing over 20 new staff members on how to properly buss tables, cashier, make drinks,host, and maintain a section properly while upholding all company standards.
- Opened a location in Webster, Texas where I trained new staff while working along side the president and corporate to introduce a new concept to a small city.
- I was asked to supervise all positions that were being trained to made sure they held company standards during the shift, and assisted them in training or guidance.
Education
High School Diploma -
R.L.Turner High School
Carrollton, TX06.2019
Skills
- High-Volume Dining
- High-Energy and Stamina
- Conflict and Complaint Resolution
- Restaurant Operation
- Guest Satisfaction
- Operational Efficiency
- Employee Performance Reviews
- Food and Beverage Service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server/ Bartender/Supervisor
Tricky Fish
09.2022 - Current
Trainer/Server/Bartender Shift Manager
Gen Korean BBQ House
07.2019 - 07.2022
High School Diploma -
R.L.Turner High School