Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Carolina Padilla

Glen Cove

Summary

Dynamic operations associate with a proven track record at Louis Vuitton - LVMH, excelling in customer service and inventory management. Enhanced operational efficiency through strategic analysis and cross-functional collaboration, while training staff to deliver exceptional experiences. Skilled in multitasking and effective communication, driving improvements in service delivery and client satisfaction.

Overview

11
11
years of professional experience

Work History

Operations Associate

Louis Vuitton - LVMH
10.2023 - 05.2025
  • Streamlined inventory management processes to enhance operational efficiency.
  • Assisted in coordinating logistics for product launches and special events.
  • Analyzed sales data to identify trends, improving stock replenishment strategies.
  • As i became an Hybrid, i needed to learn all areas of the business.
  • Collaborated with cross-functional teams to resolve supply chain issues promptly.

Lead Host

Louis Vuitton - LVMH
09.2020 - 05.2025
  • Led team in delivering exceptional customer experiences through strategic service initiatives.
  • Trained and mentored staff on luxury customer service standards and operational excellence.
  • Coordinated high-profile events, ensuring seamless execution and brand representation.
  • Analyzed customer feedback to enhance service offerings and improve satisfaction levels.
  • Oversaw daily operations, optimizing workflow for maximum efficiency and productivity.
  • needed to ensure that all clients were welcome and satisfied.

Case Manager Assistant

Glen Cove Center for Nursing and Rehabilitation
07.2019 - 05.2020
  • Coordinated care plans with multidisciplinary teams to optimize patient outcomes.
  • Assessed client needs through comprehensive evaluations and developed tailored support strategies.
  • Monitored progress towards goals, adjusting plans as necessary to ensure effective service delivery.
  • Educated clients on available resources and services to enhance their understanding and engagement.
  • Facilitated communication between clients and healthcare providers to streamline information exchange.

Receptionist

Glen Cove Center for Nursing and Rehabilitation
06.2018 - 07.2019
  • Managed front desk operations, ensuring efficient and professional client interactions.
  • Coordinated appointment scheduling, optimizing staff time and enhancing client satisfaction.
  • Handled multi-line phone systems, directing calls and addressing inquiries promptly.
  • Maintained accurate records of visitor logs and communications for compliance purposes.
  • Collaborated with management to enhance front desk protocols and service delivery standards.

Secretary

Universal Tax Solutions
01.2014 - 10.2016
  • Coordinated scheduling and logistics for meetings, optimizing time management for executives.
  • Maintained organized filing systems, improving document retrieval efficiency by implementing systematic categorization.
  • Prepared and edited documents, ensuring accuracy and adherence to company standards before distribution.
  • Processed and prepared Tax files,scheduled appointments and ensured all client's satisfaction with the outcomes.

Education

GED -

Great Neck Adult Learning Center
Great Neck, NY
10-2013

Skills

  • Customer service
  • Deadline management
  • Verbal and written communication
  • Interpersonal and written communication
  • Filing
  • Multitasking
  • English
  • Office Experience
  • Fashion Retails

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Interests

  • Gym Workouts
  • I enjoy cooking for friends and family gatherings
  • Volunteering
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Community Cleanup
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail

Timeline

Operations Associate

Louis Vuitton - LVMH
10.2023 - 05.2025

Lead Host

Louis Vuitton - LVMH
09.2020 - 05.2025

Case Manager Assistant

Glen Cove Center for Nursing and Rehabilitation
07.2019 - 05.2020

Receptionist

Glen Cove Center for Nursing and Rehabilitation
06.2018 - 07.2019

Secretary

Universal Tax Solutions
01.2014 - 10.2016

GED -

Great Neck Adult Learning Center

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