Carolina Quinones Alvarez
Grand Prairie
Summary
Dynamic sales associate with proven expertise at The Children’s Place in enhancing customer experiences and driving repeat business. Skilled in problem-solving and cash handling, I excel in fast-paced environments while maintaining a positive demeanor. Recognized for effective teamwork and merchandise display, I consistently meet and exceed sales goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
The Children’s Place
07.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sandwich Artist
Subway
06.2021 - 08.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Operated manual and electric appliances to peel, slice, and trim food.
- Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
- Operated cash register and handled transactions accurately, ensuring smooth checkout process.
Education
Bachelor - Linguistics
The University of Texas At Arlington
Arlington, TXHigh School Diploma -
Grand Prairie High School
Grand Prairie, TX05.2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Goal oriented
- Stocking and receiving
- Meeting deadlines
- Adapt to diverse groups
- Merchandise display
- Display setup
- Friendly and outgoing
- Positive and professional
- Goal tracking
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
The Children’s Place
07.2023 - Current
Sandwich Artist
Subway
06.2021 - 08.2021
Bachelor - Linguistics
The University of Texas At Arlington
High School Diploma -
Grand Prairie High School
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