Hi, I’m
Carolina Rivera-Morales
Stillwater,OK
Summary
Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
years of professional experience
1
Certification
Work History
Legacy Village Of Stillwater
Receptionist
04.2024 - Current
Job overview
- Ensured receptionist area was clean and neat to greet customers when entering
- Greeted and assisted guests, workers, visitors and general public with directions to their correct location within facility
- Scheduled appointments, answered phone calls, greeted customers and responded to emails in prompt and courteous manner
- Opened and properly distributed incoming mail
- Managed incoming calls and transferred to appropriate contact
Hampton Inn & Suites Stillwater West
Front Desk Agent
06.2023 - Current
Job overview
- Welcome guests, check them in, distribute room keys and explain hotel's amenities
- Manage online, phone and in-person room reservations
- Respond to guests' issues and complaints in a friendly, timely manner
Meridian Technology Center
Administrative Intern
01.2023 - 02.2024
Job overview
- Provide clerical support for Career Planning Center staff
- Answer incoming phone calls for Career Planning Center staff
- High involvement with planning/implementing Sophomore Showcase
- Process and distribute mail to staff members
- Operate copy machine
- Assist with transcript requests
Hampton Inn & Suites Stillwater West
Laundry Attendant
04.2021 - 06.2023
Job overview
- Operated and monitored washing and drying machinery
- Inspected cleanliness of all items to be laundered
- Identified stained/damaged items
- Folded clean items and clothing as required
- Maintained cleanliness and organization of workspace
Education
Meridian Technology CenterStillwater, OK
Certificate of Entrepreneurship from Entrepreneurship
05.2024
Meridian Technology CenterStillwater, OK
Certificate of Administrative Assistance from Administrative Assistance
05.2023
Stillwater High SchoolStillwater, OK
High School Diploma
05.2023
Skills
- Data Entry
- Administrative Support
- File Management
- Clerical Support
- Verbal and written communication
- Telephone skills
- Customer/Client relations
- Mail distribution
- Organization skills
- Document Management
- Schedule Management
- Office Administration
- Time Management
- Security awareness
Accomplishments
- State Conference – 2nd Place Interview Skills – March 2024
- State Conference – 7th Place Interview Skills – March 2023
Affiliations
- Business Professionals of America Member & Officer 2021 – 2024
Certification
November 2021:
- Word Processing
December 2021:
- Business Communication I
March 2022:
- Customer Service
- Computer Technology I
- Business Office Specialist
- Computer Technology II
April 2022:
- Business Professionals of America, Certificate of Membership 2021-2022
May 2023:
- General Financial Literacy
- Personal Financial Responsibility
- 21stCentury Skills
April 2023:
- Certified Administrative Professional
November 2023:
- National Career Readiness Certificate
December 2023:
- Accounting I
February 2024:
- Stukent Social Media Simternship - High School Certificate of Completion
- Exploring Business and Marketing
- Digital Marketing
- Business Management
- Marketing Fundamentals
- Business Concepts
- Retailing
April 2024:
- Entrepreneurship
May 2024:
- Business Professionals of America Certificate of Recognition
- Business Professionals of America Certificate of Officership
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Legacy Village Of Stillwater
04.2024 - Current
Front Desk Agent
Hampton Inn & Suites Stillwater West
06.2023 - Current
Administrative Intern
Meridian Technology Center
01.2023 - 02.2024
Laundry Attendant
Hampton Inn & Suites Stillwater West
04.2021 - 06.2023
Meridian Technology Center
Certificate of Entrepreneurship from Entrepreneurship
Meridian Technology Center
Certificate of Administrative Assistance from Administrative Assistance
Stillwater High School
High School Diploma
November 2021:
- Word Processing
December 2021:
- Business Communication I
March 2022:
- Customer Service
- Computer Technology I
- Business Office Specialist
- Computer Technology II
April 2022:
- Business Professionals of America, Certificate of Membership 2021-2022
May 2023:
- General Financial Literacy
- Personal Financial Responsibility
- 21stCentury Skills
April 2023:
- Certified Administrative Professional
November 2023:
- National Career Readiness Certificate
December 2023:
- Accounting I
February 2024:
- Stukent Social Media Simternship - High School Certificate of Completion
- Exploring Business and Marketing
- Digital Marketing
- Business Management
- Marketing Fundamentals
- Business Concepts
- Retailing
April 2024:
- Entrepreneurship
May 2024:
- Business Professionals of America Certificate of Recognition
- Business Professionals of America Certificate of Officership
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