Carolina Ruiz
San Diego,CA
Summary
Friendly and customer-focused professional with experience in service advocacy. Outstanding problem-solving, conflict resolution and leadership traits. Confident in building excellent rapport with customers and ensuring complete satisfaction with services and products. Adept at resolving internal and external issues productively.
Overview
2
2
years of professional experience
Work History
Service Advocate
Target
11.2022 - 08.2024
- Supported team members, fostering a collaborative and productive work environment.
- Assisted in training new employees, sharing best practices for achieving success as a Service Advocate.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Demonstrated empathy and active listening skills when dealing with frustrated customers, diffusing tense situations effectively.
Education
Bachelor of Science - Business Administration - Marketing
San Diego State University
San Diego, CA06.2026
Associate of Science - Math And Science
Victor Valley College
Victorville, CA06.2024
Associate of Science - Business Administration
Victor Valley College
Victorville, CA06.2024
Skills
- Bilingual
- Effective communication
- Teamwork and Collaboration
- Complaint Handling
- Public Speaking
- Customer service background
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Korean
Elementary
Timeline
Service Advocate
Target
11.2022 - 08.2024
Bachelor of Science - Business Administration - Marketing
San Diego State University
Associate of Science - Math And Science
Victor Valley College
Associate of Science - Business Administration
Victor Valley College