Caroline Cassat
Germantown
Summary
Dedicated server with effective communication skills and a strong focus on customer service. Experienced in conflict resolution and team collaboration, committed to enhancing dining experiences.
Overview
2
2
years of professional experience
Work History
Server
Garibaldi's Pizza
Germantown
04.2025 - Current
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
Server
Gibson's Donuts
Memphis
09.2023 - 12.2024
- Delivered prompt and courteous service to enhance customer dining experiences.
- Assisted in training new servers on menu items and service protocols.
- Resolved customer complaints effectively to foster positive dining experiences.
- Provided excellent customer service to ensure satisfaction.
Education
High School Diploma -
St. Agnes Academy
Memphis, TN05-2025
Bachelor - Speech-Language Pathology
University of Tennessee
Knoxville, TNSkills
- Effective communication
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Attention to detail
- Safe food handling
- Service prioritization
- Food running
- Multitasking and organization
Timeline
Server
Garibaldi's Pizza
04.2025 - Current
Server
Gibson's Donuts
09.2023 - 12.2024
High School Diploma -
St. Agnes Academy
Bachelor - Speech-Language Pathology
University of Tennessee