Caroline Chasing Horse
North Las Vegas,NV
Summary
Results-driven team leader with a track record of exceeding sales targets through strategic relationship management and effective problem resolution. Proven expertise in upselling techniques that significantly boost revenue and enhance customer satisfaction. Strong collaborator dedicated to achieving exceptional outcomes and fostering team success. Committed to ongoing professional development and staying informed on industry advancements to optimize performance.
Overview
15
15
years of professional experience
Work History
Pets Hotel Specialist
Pet Smart 1896
North Las Vegas, Nevada
03.2024 - Current
- Executed daily tasks with precision and efficiency.
- Collaborated in team settings to enhance workplace productivity.
- Updated and maintained databases to ensure current information availability.
- Assisted customers with inquiries to boost satisfaction levels.
- Monitored inventory of food items and supplies for animal care.
- Adhered to safety protocols, ensuring visible animal identification and minimizing errors.
- Trained new staff on proper animal handling techniques.
- Provided companionship to animals through play and interaction.
Freelance Commissioned Artist
Self Employed
North Las Vegas, Nevada
08.2010 - Current
- Developed concepts and illustrations for presentations and project development.
- Collaborated with commission clients to establish artistic goals, parameters, and budgets.
- Selected materials based on strength, color, and texture for projects.
- Maintained inventory of materials and equipment to ensure sufficient supplies.
- Studied various techniques to enhance artistic endeavors.
- Facilitated community classes to promote creativity and artistic skill development.
- Prepared work areas and organized supplies before starting art sessions.
- Created sewing and cutting templates based on blueprints and sketches.
Professional Pet Stylist
PetSmart 1896
North Las Vegas, NV
04.2023 - 03.2024
- Executed comprehensive pet grooming services, including bathing, brushing, trimming, and styling per breed standards and client specifications.
- Assessed grooming needs through consultations with clients, incorporating behavioral factors and desired results.
- Maintained safety and cleanliness of grooming salon while performing routine maintenance on tools and equipment.
- Provided guidance to pet owners on coat care, skin health, and wellness observations.
Skills
- Sales performance
- Animal care
- Customer relationship
- Conflict resolution
- Marketing campaigns
- Data entry
- Flexible and adaptable
- Team management and collaboration
- Appointment scheduling
- Safety compliance
- Training staff
- Organizational skills
- Attention to detail
- Work well under pressure
- Positive communication skills
- Positive and friendly attitude
- Dedicated and strong work ethic
Timeline
Pets Hotel Specialist
Pet Smart 1896
03.2024 - Current
Professional Pet Stylist
PetSmart 1896
04.2023 - 03.2024
Freelance Commissioned Artist
Self Employed
08.2010 - Current