Caroline Forgey
Boston,MA
Summary
Experienced and dedicated employee with extensive cash and food handling expertise. Committed to fostering a collaborative work environment and delivering exceptional customer service. Eager for new challenges to further develop my skills.
Overview
2
2
years of professional experience
Work History
Operations Associate
Mt. Washington Sports Park
Mt. Washington, Kentucky
03.2022 - 08.2024
- Developed and implemented operational procedures to ensure efficient workflow.
- Coordinated with vendors to manage delivery schedules.
- Greeted customers and answered any questions they had about the products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Arts - Law (Pre-Law)
Suffolk University
Boston, MA05-2027
Skills
- Customer Service
- Relationship Building
- Payment Processing
- Payment Collection
- Drawer balancing
- Order Taking
- Food handling
- Safe Food Handling
- Food Preparation
Affiliations
Honors College
Future Business Leaders of America
Beta Club
National Honors Society
Accomplishments
- Graduated Magna Cum Laude
- Honors student at Suffolk University
- Received the Charger Excel Award
Timeline
Operations Associate
Mt. Washington Sports Park
03.2022 - 08.2024
Bachelor of Arts - Law (Pre-Law)
Suffolk University
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